Blackwell Post Office is your local Post Office for mail and parcels, travel money and banking. We offer multi-carrier parcel and mail services with Evri, DPD and Royal Mail. In branch you'll also find bill payments and top-ups, money transfer services and travel insurance.
Guaranteed delivery by 9am
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £50 compensation included for delivery by 9am
Optional consequential loss cover up to £10,000
Guaranteed delivery by 1pm
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £750 compensation included for delivery by 1pm
Optional consequential loss cover up to £10,000
Track & Trace – follow your item from sending to receiving
Includes loss or damage cover up to £200
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to £150
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
25% refund if your item isn’t delivered on time
Capture photo on delivery and available to see on request
Drop off your pre-paid DPD parcel or return at this branch. Max 20kg
📦DPD Click & Collect
Collect items ordered online and delivered by DPD from this branch
Reviews
4.3
63 reviews
5 stars
51
4 stars
1
3 stars
1
2 stars0
1 star
10
BB
Bradley
4 days ago
5.0
Has some nice homemade items and bakery things so it gets a 5 star from me, parking can be a nightmare but still a decent store.
JS
Julia Simmonds
May 21, 2026
1.0
Rude awful manager. Zero customer service skills. Her response to sending a parcel was “these parcels do my head in”. She spends most of her time stood outside the shop smoking!
TH
Tony Hull
May 14, 2026
5.0
Very Helpful staff, sorted my UPS parcel after the subpar operation of UPS return process.
MP
Mark P
Apr 20, 2026
1.0
Based on negative past experiences, against my better judgement I used this Post Office for an Amazon return today, as it is the nearest available option for me. On the two previous occasions I was served by presumably the same blond short haired woman as previous reviewers have referred to as unpleasantly rude because both times I found her to be exactly that. Today I was served by a different woman, this time dark haired. She must have been to the same School of Bad Customer Service, because she was equally rude and unpleasant. Some people really shouldn't be in customer-facing roles. Anyway, that's it, that's three times and it's been exactly the same. I won't ever give this place my business again. I'd rather take a day off work and wait for a parcel to be collected than drop it off here.
NN
Nigel
Feb 24, 2026
5.0
As a frequent customer of Blackwell Post Office and shop, I'd just like to say a huge thank you to the entire team, who ALWAYS go that extra mile to get things sorted 👍 great variety of goods available in the shop with fantastic sausages, bacon, burgers etc from Hutchinson Hobbs,
This shop is exemplary of how to do a job, team spirit good , I have witnessed new younger staff joining the team being coached and encouraged by the more senior members of the team,
An essential local focal place too 💯, very kind towards the more elderly,
Best wishes to Marie and her team.👌
Frequently Asked Questions About Blackwell Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of Blackwell Post Office?
Blackwell Post Office is open Monday to Saturday from 6:00 AM to 7:45 PM, and on Sunday from 7:00 AM to 7:45 PM.
Can I withdraw cash at Blackwell Post Office and are there any fees?
You can withdraw cash at Blackwell Post Office, but the amount depends on your bank's withdrawal limits. Post Office does not charge fees, though your bank might. Please check with your bank.
How do I deposit a cheque at Blackwell Post Office?
To deposit a cheque, bring the cheque, a completed deposit slip from your bank if needed, and a cheque deposit envelope to the branch. Hand over the sealed envelope to receive a receipt.
What payment options are accepted at Blackwell Post Office?
Blackwell Post Office accepts American Express, Android Pay, Apple Pay, cash, Maestro, Mastercard, and Visa for payments.
Does Blackwell Post Office offer in-store pickup services?
Yes, Blackwell Post Office provides in-store pickup services.
What is the Change Giving service at Blackwell Post Office?
Change Giving is a service for business banking customers to exchange cash for coins at the Post Office with selected banks. Contact your bank to sign up and nominate your branch.
Is there a currency exchange service near Blackwell Post Office?
Yes, Post Office Travel Money, a currency exchange service, is nearby and can be convenient for customers needing foreign currency before or after visiting Blackwell Post Office.
Where can I find groceries or convenience items close to Blackwell Post Office?
Blackwell Stores and Carmel Road Service Station are nearby convenience stores where you can shop for groceries and essentials alongside your visit to Blackwell Post Office.
Are there courier and parcel delivery services near Blackwell Post Office?
Yes, Evri ParcelShop offers courier and food delivery services near Blackwell Post Office, making it easy to manage shipments and deliveries in one area.
What are some nearby recreational or educational places that customers can visit around Blackwell Post Office?
Customers can visit Blackwell Castle Hill, a landmark and historical monument, or take advantage of educational centers like First Class Learning Darlington and Baby Sensory Darlington & Aycliffe near Blackwell Post Office.
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