How do I deposit a cheque at Post Office?

To deposit a cheque, you’ll need to bring the following to your nearest branch: *The cheque *A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches *A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches) Please do not enclose cash. Full instructions can be found on the cheque deposit envelope. Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.

Why did my Post Office refuse to issue change?

If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch. You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up. If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request. To get more information about your bank’s services and Change Giving, contact them directly.

What is the Post Office Change Giving service?

If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.

Albert Road Post Office | Darlington, Durham County

📦Royal Mail UK 1st class delivery

Send a letter from £1.25 and a small parcel from £4.19

📦Royal Mail UK 2nd class delivery

Send a letter from 75p and a small parcel from £3.49

📦Royal Mail Special Delivery Guaranteed by 9am

Guaranteed delivery by 9am Track & Trace – follow your item from sending to receiving Signature on delivery – check it online after 10 minutes Guaranteed Saturday delivery for an additional fee Refund if your item isn’t there on time Up to £50 compensation included for delivery by 9am Optional consequential loss cover up to £10,000

📦Royal Mail Special Delivery Guaranteed by 1pm

Guaranteed delivery by 1pm Track & Trace – follow your item from sending to receiving Signature on delivery – check it online after 10 minutes Guaranteed Saturday delivery for an additional fee Refund if your item isn’t there on time Up to £750 compensation included for delivery by 1pm Optional consequential loss cover up to £10,000

📦Parcelforce next day UK delivery

From £12.45

Track & Trace – follow your item from sending to receiving Includes loss or damage cover up to £200 Option to buy additional cover up to £2,500 Send individual parcels up to 30kg 100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24 Capture photo on delivery and available to see on request

📦UK 2 day delivery - Parcelforce Worldwide express48 and express48large

From £11.95

Track the full delivery journey of your item Includes loss or damage cover up to £150 Option to buy additional cover up to £2,500 Send individual parcels up to 30kg 25% refund if your item isn’t delivered on time Capture photo on delivery and available to see on request

📦Royal Mail & Parcelforce Worldwide international services

Reviews

1.8

52 reviews

5 stars

4 stars

3 stars

2 stars

1 star

Ak Choudhury

Jun 17, 2026

1.0

Went in today, The man behind the counter so rude and miserable. You can tell he hates his life 😂 worst shop ever.. no customers either. How is this shop still open. Should be closed down! Hes probably angry because he probably has no money 😞 get a real job mate then maybe you can earn some money and smile. The most embarrassing shop i ever been to 🤮

Kay Peter

Nov 14, 2023

5.0

Friendly service, love to visit again.

Vincent Woehlbier

Feb 11, 2023

1.0

Never encountered anyone as rude as this man. Horrible! Didn’t get off his phone once.

Daria Starzec

Nov 10, 2020

1.0

Very poor service. Men is very rude and unhelpful !!

Jenny Thomson

Feb 18, 2019

1.0

This is a 0 star review. I don’t even know where to begin with the faults of this shop. The man and woman who work there have terrible customer service skills. I’ve walked in to a strong smell of cannabis as if being smoked in the back, they have their baby at the tills screaming half the time, they overcharge on products like tobacco (amber leaf in Morrison’s is £13.50. In this shop it’s £14.50), they regularly turn the fridges off so the milk ends up going off and I have mistakingly bought off milk a few times now from there. Once there was a queue for the shop part and he was on the post office part serving customer after customer telling the shop customers that they can wait and finally I’ve found both the woman and the man extremely rude on multiple occasions. Never again will I be using this store and I’ll be recommending to everyone I know to go elsewhere. Absolute disgrace.

Frequently Asked Questions About Albert Road Post Office

How much cash can I withdraw at a Post Office counter?

The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.

Do I get charged for making cash withdrawals at Post Office?

No charges are taken at the counter however some banks may charge. For details, please check directly with your own bank.

Brand Certified Facts from Albert Road Post Office

This information is certified by Albert Road Post Office and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources

Certified August 16, 2026Yext Knowledge Graph

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Albert Road Post Office

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