Send a letter from £1.25 and a small parcel from £4.19
Brand Certified
Durham Road Post Office
3.1(14 reviews)
Certified by Durham Road Post Office • Jun 21, 2026
Business Details
Windsor House, Consett, DUR
DH8 8JJ, United Kingdom
Certified by Durham Road Post Office • Jun 21, 2026
+44 3457 223344
Certified by Durham Road Post Office • Jun 21, 2026
https://www.postoffice.co.uk/branch-finder/5713293/durham-road?campaignid=gmb~bf~5713293~google~na~05022025
Certified by Durham Road Post Office • Jun 21, 2026
About
Certified by Durham Road Post Office • Jun 21, 2026
Post OfficeBankBusiness Banking Services
With over 11,500 branches the Post Office is the biggest UK retail network, with more branches than all banks and building societies combined. The Post Office provides services central to peoples’ everyday lives; We offer the UK’s largest fee free cash withdrawal network through our 11,500 branches and over 2000 ATMs and 99% of UK bank customers can access their accounts at the Post Office. We provide financial services including savings, insurance, loans, mortgages and credit cards; Government services; telephony; foreign currency; travel insurance and mail services. Post Offices branches remain highly valued and trusted, and are the focal point of many communities.
Location
Certified by Durham Road Post Office • Jun 21, 2026
Hours
Certified by Durham Road Post Office • Jun 21, 2026
Monday8:00 AM - 8:00 PM
Tuesday8:00 AM - 8:00 PM
Wednesday8:00 AM - 8:00 PM
Thursday8:00 AM - 8:00 PM
Friday8:00 AM - 8:00 PM
Saturday8:00 AM - 8:00 PM
Sunday9:00 AM - 8:00 PM
Products & Services
1 list · 7 items
Reviews
3.1
14 reviews
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- AAadkennaDec 29, 20251.0Go on the afternoon to avoid the miserable guy on the morning who can't be bothered to do his job.
- MGMandi GuthrieDec 27, 20251.0I took an Amazon parcel today and apparently my QR code wasn’t working and I didn’t have a ID returns code only an order code so he couldn’t do anything so I came out the shop. I looked and noticed there was an ID returns code on there so returned to be told that all he had was this APP on his phone and if I can do it do so. Great customers service that is. I haven’t been trained to use his equipment he has. I returned home to delete the QR code and get another which I was told to do so and it looked no different to the other so I have printed one off instead . I found him very rude and not helpful at all. I’ve experienced this before not the first time.
- LRLynn RJul 17, 20251.0hehe the fella in here Steve he said his name is has a serious attitude problem. I thought his issue was just because he didn't want the effort of taking amazon parcel returns as there's not much money in it for him I would assume. Looking at the other reviews I can see this is his modus operandi. How do people like this stay in business? He wouldn't survive a day in the private sector.
- RRRJun 8, 20252.0Member of staff comes across as rude and unpleasant. Not going here anymore.
- RNRod NesbittDec 11, 20242.0I've used this post office a number of times, always try and avoid the bloke with a serious attitude problem
Frequently Asked Questions About Durham Road Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
Brand Certified Facts from Durham Road Post Office
This information is certified by Durham Road Post Office and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified June 21, 2026Yext Knowledge Graph
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