Guaranteed delivery by 9am
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £50 compensation included for delivery by 9am
Optional consequential loss cover up to £10,000
Guaranteed delivery by 1pm
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £750 compensation included for delivery by 1pm
Optional consequential loss cover up to £10,000
Track & Trace – follow your item from sending to receiving
Includes loss or damage cover up to £200
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to £150
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
25% refund if your item isn’t delivered on time
Capture photo on delivery and available to see on request
Excellent service to the community. I recently moved back to the area and really appreciate the service from Romi and Sam. The opportunity to pop in after work to pick up a parcel is fantastic and I’m always greeted with a friendly welcome and service. Thank you for all your efforts. The shop is a credit to your hard work commitment to the community.
CF
Craig Fawcett
Jan 21, 2026
5.0
A smashing place to visit for all your needs.
The post office opening hours are great too, being able to pop in after work or even just later in the day is a real plus. Staff are great too which helps.
SS
Shirley Smith
Nov 24, 2025
5.0
Whether it’s for my post or to pick up newspaper magazines, milk etc, the service is always great . Romi is an absolute star and always takes care & is very patient with my elderly Mam. Sam too. They have a lovely family and are a credit to our community- thanks
AA
Alice Adamson
Nov 13, 2025
4.0
Its great having Post Office in village
Staff always helpful and efficient, especially when I've been posting private and confidential mail,which I have needed to do recently. THANK YOU
FR
Fiona Riddle
Nov 25, 2024
5.0
Excellent post office, And such a lovely family that run it.. They always go above and beyond to help their customers.
Frequently Asked Questions About Great Lumley Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the operating hours of Great Lumley Post Office?
Great Lumley Post Office is open Monday to Saturday from 8:00 AM to 7:30 PM, and on Sunday from 8:00 AM to 12:30 PM.
Can I withdraw cash at Great Lumley Post Office and are there any charges?
You can withdraw cash at Great Lumley Post Office, but the amount depends on your bank's withdrawal limits. There are no charges from the Post Office, though your bank may charge fees.
How can I deposit a cheque at Great Lumley Post Office?
To deposit a cheque, bring the cheque, a completed deposit slip from your bank if required, and a cheque deposit envelope from your bank or Post Office. Hand over the sealed envelope at the counter to receive a receipt.
What is the Change Giving service offered at Great Lumley Post Office?
The Change Giving service allows business banking customers to exchange cash for coins at the Post Office if they are signed up with selected banks.
Does Great Lumley Post Office accept card payments and which types?
Yes, Great Lumley Post Office accepts various payment options including American Express, Android Pay, Apple Pay, cash, Maestro, Mastercard, and Visa.
Where is Great Lumley Post Office located?
Great Lumley Post Office is located at 40 Front Street, Chester-le-Street, County Durham, DH3 4JE, United Kingdom.
Are there any nearby convenience stores or other Post Office branches near Great Lumley Post Office?
Yes, nearby are Post Office-Great Lumley and Great Lumley Convenience Store, which may be useful for extra shopping or postal needs when visiting Great Lumley Post Office.
What dining options are near Great Lumley Post Office?
Nearby dining options include Two Sweet Peas café, Lumley Pizza, The Asian Project sushi and Asian restaurant, Haveli Great Lumley Indian restaurant, and Fortune Star Chinese restaurant, perfect for meals before or after your visit.
Can I find health and wellness services near Great Lumley Post Office?
Yes, nearby are Lumley Pharmacy Ltd for medical needs, Ritual Beauty spa and beauty salon, Lumley barber, and Stay in the Game massage therapy for wellness and beauty services.
Are there community and recreational facilities near Great Lumley Post Office?
Great Lumley Community Centre offers gym and sports facilities, while Cove School of Dance and local gyms like Andy Barron FITEhealth Performance and Project Fitness GB provide fitness opportunities close to the Post Office.
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