Send a letter from £1.25 and a small parcel from £4.19
Brand Certified
West Auckland Post Office
4.1(10 reviews)
Certified by West Auckland Post Office • Aug 16, 2026
Business Details
39 Front Street, Bishop Auckland, DUR
DL14 9HL, United Kingdom
Certified by West Auckland Post Office • Aug 16, 2026
+44 1388 835150
Certified by West Auckland Post Office • Aug 16, 2026
https://www.postoffice.co.uk/branch-finder/3933091/west-auckland?campaignid=gmb~bf~3933091~google~na~05022025
Certified by West Auckland Post Office • Aug 16, 2026
About
Certified by West Auckland Post Office • Aug 16, 2026
Post OfficeBankBusiness Banking Services
West Auckland Post Office is your one-stop shop for mail and parcels, travel money, identity services and banking. We offer multi-carrier parcel and mail services with Evri, DPD and Royal Mail. In branch you'll also find bill payments and top-ups, passport applications (Check & Send), document certification and identity verification, banking and financial services, money transfer services and travel insurance.
Location
Certified by West Auckland Post Office • Aug 16, 2026
West Auckland Post Office
39 Front Street, Bishop Auckland, DUR
DL14 9HL, United Kingdom
Hours
Certified by West Auckland Post Office • Aug 16, 2026
Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
Sunday7:00 AM - 10:00 PM
Products & Services
1 list · 7 items
Reviews
4.1
10 reviews
5 stars
7
4 stars
1
3 stars0
2 stars0
1 star
2
- DGDavid GriffithsJun 16, 20265.0Great local post office.
- ABAndrew BeadleJun 13, 20265.0Post office service is 5star. Efficient and very friendly
- GPGail PDec 14, 20241.0I took an EVRI return parcel to post office to return to Amazon and the lady on the counter was very unhelpful and basically her face said it all as she clearly did not want to take the parcel. I can only thing it was because it was a fairly large parcel however, it was not to big to handle. The excuse was she could not scan the return label so I said I had the return code on my phone and she said if I can’t scan it EVRI won’t be able to scan it. I left and went to the post office at Cockton Hill and the lady there used my phone to scan the return code, with a smile, and dealt with my request and provided an excellent customer care service. Clearly the member of staff at West Auckland post office needs training in customer care as customers like me are not going to go back to use their services.☹️
Frequently Asked Questions About West Auckland Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of West Auckland Post Office?
West Auckland Post Office is open Monday to Saturday from 6:00 AM to 10:00 PM, and Sunday from 7:00 AM to 10:00 PM.
Can I withdraw cash at West Auckland Post Office without fees?
Yes, the Post Office offers fee-free cash withdrawals for most customers, but some banks may charge their own fees. Check with your bank to confirm.
How do I deposit a cheque at West Auckland Post Office?
Bring your cheque, a completed deposit slip from your bank, and a cheque deposit envelope to the branch. Hand over the sealed envelope to the Post Office and get a receipt.
Does West Auckland Post Office support in-store pickup services?
Yes, West Auckland Post Office offers in-store pickup services.
What payment options are accepted at West Auckland Post Office?
The branch accepts American Express, Android Pay, Apple Pay, cash, Maestro, Mastercard, and Visa payments.
What is the Change Giving service at West Auckland Post Office?
It is a service for business banking customers to exchange cash for coins at selected banks through the Post Office.
Where can I find currency exchange services near West Auckland Post Office?
Post Office Travel Money, located nearby, offers currency exchange services convenient for your travel and foreign currency needs.
What nearby convenience stores can I visit around West Auckland Post Office?
You can visit McColl's and Morrisons Daily nearby for grocery and convenience shopping before or after your visit to the Post Office.
Are there any cafes or tea rooms near West Auckland Post Office where I can relax?
Yes, Molly's Tea Room and The Well are nearby options for coffee, tea, and refreshments close to the Post Office.
Can I use West Auckland Post Office services when visiting nearby establishments like West barber or Tenthirteen tattoo?
Yes, after visiting nearby businesses like West barber or Tenthirteen tattoo, you can conveniently access Post Office services at West Auckland Post Office located close by.
Brand Certified Facts from West Auckland Post Office
This information is certified by West Auckland Post Office and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 16, 2026Yext Knowledge Graph
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