Guaranteed delivery by 9am
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to ÂŁ50 compensation included for delivery by 9am
Optional consequential loss cover up to ÂŁ10,000
Guaranteed delivery by 1pm
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to ÂŁ750 compensation included for delivery by 1pm
Optional consequential loss cover up to ÂŁ10,000
Track & Trace – follow your item from sending to receiving
Includes loss or damage cover up to ÂŁ200
Option to buy additional cover up to ÂŁ2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to ÂŁ150
Option to buy additional cover up to ÂŁ2,500
Send individual parcels up to 30kg
25% refund if your item isn’t delivered on time
Capture photo on delivery and available to see on request
Drop off your pre-paid DPD parcel or return at this branch. Max 20kg
📦DPD Click & Collect
Collect items ordered online and delivered by DPD from this branch
Reviews
3.6
22 reviews
5 stars
12
4 stars
2
3 stars
1
2 stars
1
1 star
6
DM
D Mo
Aug 6, 2021
5.0
Superbly helped by assistant in renewing driving licence. Thank you and remember you are a star!
JT
Jim Tamworth
Dec 24, 2020
5.0
Lovely staff, friendly service. We are incredibly lucky to have a proper Post Office in Barney!
JM
Jonathan M.
Feb 10, 2020
5.0
Needed to send some things back to the US. Staff were very helpful and friendly. I would definitely use their services again.
DC
Doreen Cross
Dec 22, 2018
1.0
Dreadful place! Never enough staff on the counter. Even if the queues are out the door ( and they often are)... they send one off out the back, just leaving one at a snails pace on the front desk. God forbid that anyone in the queue needs help with s passport application because then all staff are out the back and the queue just has to stand for 15 mins not moving at all.!! One staff in particular is as miserable as sin ( dark hair- tied back.).. with no smiling or customer service skills at all. It needs a good shake up by management, to look at this terrible system and iron out the problems. Never known a post office like it.. I DETEST going in there!!!!!!!
Frequently Asked Questions About Barnard Castle Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of Barnard Castle Post Office?
Barnard Castle Post Office is open Monday to Friday from 9:00 AM to 5:30 PM, and on Saturday from 9:00 AM to 12:30 PM. It is closed on Sundays.
Can I withdraw cash at Barnard Castle Post Office and are there any charges?
You can withdraw cash at the Post Office counter depending on your bank's withdrawal limits. The Post Office does not charge for withdrawals, but your bank may. Please check with your bank for details.
How can I deposit a cheque at Barnard Castle Post Office?
To deposit a cheque, bring the cheque, a completed deposit slip from your bank if needed, and a cheque deposit envelope to the branch. Hand over the sealed envelope to the Post Office staff and receive a receipt for the deposit.
What is the Post Office Change Giving service and how can I use it?
Business banking customers can exchange cash for coins at the Post Office using the Change Giving and Change Giving “Lite” services, available with selected banks.
Why might I be refused change at Barnard Castle Post Office?
If you are not signed up for the Change Giving service or not using your nominated Post Office branch, you might be refused change. Availability is at the branch's discretion.
What payment options are accepted at Barnard Castle Post Office?
The Post Office accepts American Express, Android Pay, Apple Pay, cash, Maestro, MasterCard, and Visa payments.
Does Barnard Castle Post Office offer in-store pickup services?
Yes, Barnard Castle Post Office offers in-store pickup services for customers.
How can I get to Barnard Castle Post Office using nearby financial services as landmarks?
You can find Barnard Castle Post Office near nearby services like Western Union and Barclays Local bank, which can serve as useful landmarks when locating the Post Office.
What nearby attractions can I visit around Barnard Castle Post Office before or after my visit?
Near the Post Office, you can visit Bowlees - Gibsons Cave, a historic landmark, and Scartop Park, which offers a miniature golf course and outdoor activities.
Are there dining options near Barnard Castle Post Office?
Yes, nearby dining options include The Madhatter Kitchen & Tearoom for breakfast and brunch, and Number 3, a cafe and tea room, both convenient for refreshments during your visit.
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