Certified by Shantallow Post Office • Jun 21, 2026
About
Certified by Shantallow Post Office • Jun 21, 2026
Post OfficeBankBusiness Banking Services
Shantallow Post Office is your one-stop shop for mail and parcels, travel money, identity services and banking. We offer multi-carrier parcel and mail services with Evri and Royal Mail. In branch you'll also find bill payments and top-ups, passport applications (Check & Send), document certification and identity verification, banking and financial services, money transfer services and travel insurance.
Location
Certified by Shantallow Post Office • Jun 21, 2026
Shantallow Post Office
The Northside Village Centre,Glengalliagh Road, Londonderry, DRY
Guaranteed delivery by 9am
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £50 compensation included for delivery by 9am
Optional consequential loss cover up to £10,000
Guaranteed delivery by 1pm
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £750 compensation included for delivery by 1pm
Optional consequential loss cover up to £10,000
Track & Trace – follow your item from sending to receiving
Includes loss or damage cover up to £200
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to £150
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
25% refund if your item isn’t delivered on time
Capture photo on delivery and available to see on request
Called into the old postal office today In north side and a lady by the name of Linda helped me, she was very professional and helped me with all my questions and concerns about posting a letter. Also my grandmother regularly uses this branch of the post office and Linda always helps her. Keep up the good work Linda you are an inspiration to us all.
DC
Daniel Clarke
Nov 20, 2017
5.0
It’s nice to be in somewhere where the staff are so pleasant and friendly and really care about their customers. I was posting for Christmas and was looked after from start to finish, thank you!
Frequently Asked Questions About Shantallow Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of Shantallow Post Office?
Shantallow Post Office is open Monday from 9:00 to 17:00, Tuesday to Friday from 8:30 to 17:00, and Saturday from 9:00 to 13:00. It is closed on Sundays.
What payment options are accepted at Shantallow Post Office?
The Post Office accepts American Express, Android Pay, Apple Pay, cash, Maestro, Mastercard, and Visa payment methods.
Can I make fee-free cash withdrawals at Shantallow Post Office?
Yes, the Post Office provides the UK's largest fee-free cash withdrawal network accessible in most branches, including Shantallow Post Office. However, withdrawal limits depend on your bank account.
Does Shantallow Post Office offer cheque deposit services?
Yes, you can deposit cheques by bringing the cheque, a completed deposit slip if required, and a cheque deposit envelope to the Post Office. They will provide a receipt upon deposit.
What is the Post Office Change Giving service available at Shantallow Post Office?
For business banking customers, the Post Office offers Change Giving and Change Giving 'Lite' services to exchange cash for coins at selected branches like Shantallow Post Office.
Is there a convenient supermarket near Shantallow Post Office?
Yes, Northside Village Centre and SuperValu are nearby supermarkets close to Shantallow Post Office, making it easy to combine your postal errands with grocery shopping.
Are there dining options near Shantallow Post Office?
Yes, notable nearby dining options include Notorious Street Food, offering Mexican fast food, and Rice Bowl Racecourse Road, a Chinese restaurant and fast food venue.
Where can I find health and medical services near Shantallow Post Office?
Leafair Well-Being Village and Shantallow Health Centre, providing medical and family practices, are located near Shantallow Post Office for your healthcare needs.
Does Shantallow Post Office support in-store pickup services?
Yes, Shantallow Post Office offers in-store pickup services for your convenience.
How can I contact Shantallow Post Office?
You can reach Shantallow Post Office via phone at +44 287 135 1565 or visit their website for more information.
Brand Certified Facts from Shantallow Post Office
This information is certified by Shantallow Post Office and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified June 21, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: