Georgia served me on 1/5 and was really helpful and went above and beyond in giving excellent customer service. I had a complicated request and she was so helpful and made the whole process really easy and straightforward and couldn’t do enough to help. She was also really lovely towards my little boy who came in store with me. I’d like to give her the recognition she deserves and make you further aware of what a great member of staff you have!
TB
Todd Brooks
Apr 20, 2026
5.0
I really enjoyed going to the Post office in the past the staff are nice, friendly and Polite.
TN
Tracey Nichols
Feb 2, 2026
5.0
Visited this post office today to collect a parcel and was pleasantly surprised by the great service I received after viewing other reviews. All staff were very friendly and the person who served me went above and beyond.
SC
Steve Coombes
Jan 3, 2026
5.0
Excellent service from Emma
LR
Lou Redbridge
Dec 29, 2025
4.0
Service is a bit slow and need more staff in the busy periods as it is a post office in the centre of town. That being said Kevin is a delight, always happy, friendly and helpful!
Frequently Asked Questions About Poole Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of Poole Post Office?
Poole Post Office is open Monday to Saturday from 9:00 AM to 5:30 PM and is closed on Sundays.
Can I make cash withdrawals at Poole Post Office, and are there any charges?
You can withdraw cash at the Post Office counter subject to your bank's withdrawal limits, and no charges are applied by the Post Office, though your bank may charge fees. Please check with your bank.
What payment methods are accepted at Poole Post Office?
Poole Post Office accepts American Express, Android Pay, Apple Pay, Cash, Maestro, Mastercard, and Visa as payment options.
How do I deposit a cheque at Poole Post Office?
To deposit a cheque, bring the cheque, a completed deposit slip from your bank if applicable, and a cheque deposit envelope for your bank (available at the Post Office or from your bank). Hand over the sealed envelope to receive a receipt.
What is the Change Giving service available at Poole Post Office?
The Change Giving service allows business banking customers to exchange cash for coins at the Post Office with selected banks. You need to register with your bank to use this service.
Is Poole Post Office currently open or closed?
Poole Post Office is currently open and operational.
Where is Poole Post Office located?
Poole Post Office is located at 1-4 Falkland Square, Poole, Dorset, BH15 1ER, United Kingdom.
Which popular shops and services are near Poole Post Office that I can visit?
Nearby you can visit Waterstones for books and media, WHSmith for books and stationery, Toni & Guy for hair and beauty services, and several mobile phone stores like EE and Three UK.
Are there dining options near Poole Post Office to visit before or after my trip?
Yes, near the Poole Post Office you can find Shakeaway for desserts and cafe treats, Delfino Lounge for bar and dining, Kokoro for Japanese cuisine, and Costa Coffee for coffee and snacks.
Which nearby places can help me with travel or shopping around Poole Post Office?
Falkland Square shopping center is nearby for various shops, Cheltenham & Gloucester ATM is available for cash access, and Brook Street offers employment agency services if needed.
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