Ferndown Post Office is your one-stop shop for mail and parcels, travel money, identity services and banking. We offer multi-carrier parcel and mail services with Evri, DPD and Royal Mail. In branch you'll also find bill payments and top-ups, passport applications (Check & Send), document certification and identity verification, licence applications, DVLA driving licence renewals, banking and financial services, money transfer services and travel insurance.
Guaranteed delivery by 9am
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £50 compensation included for delivery by 9am
Optional consequential loss cover up to £10,000
Guaranteed delivery by 1pm
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £750 compensation included for delivery by 1pm
Optional consequential loss cover up to £10,000
Track & Trace – follow your item from sending to receiving
Includes loss or damage cover up to £200
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to £150
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
25% refund if your item isn’t delivered on time
Capture photo on delivery and available to see on request
Drop off your pre-paid DPD parcel or return at this branch. Max 20kg
📦DPD Click & Collect
Collect items ordered online and delivered by DPD from this branch
Reviews
2.7
63 reviews
5 stars
23
4 stars
4
3 stars
1
2 stars
3
1 star
32
RE
Rainer Enigk
May 8, 2026
4.0
War hier um alte Pfundnoten zu tauschen. Dame war nett und zuvorkommend. Leider das eintauschen nur bei bestehenden Bankkonto.
TH
Thomas Hughes
Feb 4, 2026
1.0
Staff rude and unhelpful.
OO
Olivia
Jan 7, 2026
1.0
Functional post office with good services but staff members are a bit nasty and bitter.
MB
Mandy Billett
Oct 13, 2025
5.0
Love the girls in this post office. I see them most days with quite a few parcels, and nothing is ever too much trouble. One lady scans whilst the other stores them safely in the back office. I have been to several post offices, and the Ferndown branch is my preferred go to. Please bear in mind that these ladies are only human, and like any other person have good days and bad. Also appreciate you never know what’s going on in their lives, but still appreciate they still have to remain polite and professional whilst dealing with members of the public that think they have a given right to be rude and condescending.
Please be kind!!
CB
Chris Bond
Dec 24, 2024
1.0
Rude staff, I asked for assistance yet they just shove me off as if it's not their problem, just to send me to the distribution centre when it's SHUT. Not to mention they con you out any chance they get, overcharged me for an international parcel, asked for cheapest international delivery, checked online and prices did not match up, quite frankly are rude to anyone but by the look of it mainly younger people. Oh and they act so childish, yes I'm aware post office and royal mail are different companies, but when I say "I understand it's not you directly I just want to understand why something could be lost" I don't want you to go and act like I'm accusing you, and then I don't need you going and saying "would you like to make a complaint?" In the most sarcastic and rude way. If you want kind and polite workers and a pleasurable experience I highly recommend West Moors post office.
Frequently Asked Questions About Ferndown Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
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