Guaranteed delivery by 9am
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £50 compensation included for delivery by 9am
Optional consequential loss cover up to £10,000
Guaranteed delivery by 1pm
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £750 compensation included for delivery by 1pm
Optional consequential loss cover up to £10,000
Track & Trace – follow your item from sending to receiving
Includes loss or damage cover up to £200
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to £150
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
25% refund if your item isn’t delivered on time
Capture photo on delivery and available to see on request
3 weeks ago I went in and asked for Lemon Puffs biscuits. A young lady said they will have some in a week. I went in a week later and I was told the same. Today I went in to buy the biscuits and I got excited when the shelf under the counter was full ( about 15).
I picked 4 packs as I love them so much and I asked the older lady with light brown hair if she has got any more at the back so I don’t have to ruin her display. I would like 8 packs in total I said.
She grunted “no” and told me that I can’t have any more.
“But you do have more here!”
“Yes, but then I have to go to Southampton to get more . Its like you are asking to buy all of the Paracetamol”, she said.
I replied “Its not the same, are you being serious?”
With a straight face she said “Yes”.
I paid, took a picture of the biscuits and I left flabbergasted.
It looks like I’ve had my quota of biscuits and I shall be going elsewhere in the future. 😳
JG
J G
Mar 18, 2026
1.0
Joke of a post office, shelves empty, the things they have are extortionate and weird branding, never open at times it is supposed to be, and now they have increased the minimum card payment to £6 from £3... Absolute joke
MG
Matt Gibbs
Dec 21, 2024
1.0
Rude staff members
MD
Martin Daniel
Jul 18, 2023
1.0
If I could give a zero I would
The older woman with blonde hair don't know if she is owner or just employee
But rude ain't the word no customer service ,no manners ,
Why are you in retail ???
Avoid this place I will
BB
Bustergrove Boom
Jun 20, 2022
1.0
Nightmare!! Post office !!! rude no customer service. Just been stood at the window of the post office- no greeting, and left me there waiting! Then just merrily walks over.
Even tho it’s my local- it certainly is not now - I grabbed my parcels and would rather go else where. Avoid if possible!! Not my first time either!
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
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Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
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