Brand Certified
St Thomas Post Office
3.1(99 reviews)
Certified by St Thomas Post Office • May 24, 2026
Business Details
20 Cowick Street, Exeter, Devon
EX4 1AL, United Kingdom
Certified by St Thomas Post Office • May 24, 2026
+44 1392 254353
Certified by St Thomas Post Office • May 24, 2026
https://www.postoffice.co.uk/branch-finder/2705192/st-thomas?campaignid=gmb~bf~2705192~google~na~05022025
Certified by St Thomas Post Office • May 24, 2026
About
Certified by St Thomas Post Office • May 24, 2026
Post OfficeBankBusiness Banking Services
With over 11,500 branches the Post Office is the biggest UK retail network, with more branches than all banks and building societies combined. The Post Office provides services central to peoples’ everyday lives; We offer the UK’s largest fee free cash withdrawal network through our 11,500 branches and over 2000 ATMs and 99% of UK bank customers can access their accounts at the Post Office. We provide financial services including savings, insurance, loans, mortgages and credit cards; Government services; telephony; foreign currency; travel insurance and mail services. Post Offices branches remain highly valued and trusted, and are the focal point of many communities.
Location
Certified by St Thomas Post Office • May 24, 2026
Hours
Certified by St Thomas Post Office • May 24, 2026
Monday8:30 AM - 5:30 PM
Tuesday8:30 AM - 5:30 PM
Wednesday8:30 AM - 5:30 PM
Thursday8:30 AM - 5:30 PM
Friday8:30 AM - 5:30 PM
Saturday8:30 AM - 1:15 PM
SundayClosed
Reviews
3.1
99 reviews
5 stars
45
4 stars
6
3 stars
3
2 stars
7
1 star
38
- SCSam CopsonMay 18, 20265.0Very grateful to have this down the road from me when so many post offices have closed. Queues are much, much shorter than the big post office in town. There is often a short wait, but staff manage all requests as efficiently as they can. I have found everyone who works there to be professional and courteous when speaking with me.
- KDKjbarn DesignMay 12, 20261.0Every time I use this post office, they are rude and unhelpful, and finding a parcel often takes excessive amounts of time. On multiple occasions, I have been told "sorry it not here" and then the second or third time I go it was actually there. I would advise having your parcels sent literally anywhere else.
- AMAivaras MiliauskasMay 12, 20261.0I had a shocking experience at this post office. I went in to buy a single plain envelope and noticed there was no price displayed. When I asked the staff member, he told me it was 99p. I told him I didn’t believe it could be that expensive for one basic envelope and asked why the price wasn't shown. He just said, "I’ll scan it and give you a receipt." I left and went to another shop nearby where I bought a pack of 100 identical envelopes for just £2. I decided to go back and show him. I handed him 5 envelopes through the window and said, "Here’s £5 worth of envelopes for you as a gift." At this point, the employee lost his temper. He started shouting, being extremely aggressive, and even swore at me. He then proceeded to rip up the envelopes I gave him. When I asked for his name, he refused to provide it, and the other staff member present also refused to identify him. Absolutely appalling and unprofessional behavior. Avoid this place if you expect basic respect or fair pricing.
- CHChris HartMay 10, 20261.0Shocking, disrespectful and ignorant service...... I just went in to post a card. The man who served me made no eye contact, didn't attempt to talk, just kept his face looking down. Took the money, attached the stamp, turned his back to me a threw the letter into the box or whatever then proceeded to walk through the door at the back of the area without any courtesy at all!!! Maybe this employee needs a crash course in human interaction?? Or perhaps another job as he is clearly not happy in his work. This does appear to be an ongoing issue with this shop!!
- EWEmma WarrenApr 23, 20261.0The staff were rude and unprofessional, and the service was extremely poor. There’s a clear need for better customer service training and a more respectful approach to customers.
Frequently Asked Questions About St Thomas Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of St Thomas Post Office?
St Thomas Post Office is open Monday to Friday from 8:30 AM to 5:30 PM, and on Saturday from 8:30 AM to 1:15 PM. It is closed on Sundays.
What services does St Thomas Post Office provide?
St Thomas Post Office offers a wide range of services including fee-free cash withdrawals, savings, insurance, loans, mortgages, credit cards, government services, telephony, foreign currency exchange, travel insurance, and mail services.
Can I make fee-free cash withdrawals at St Thomas Post Office?
Yes, the Post Office provides the UK's largest fee-free cash withdrawal network through its branches including St Thomas Post Office. However, withdrawal limits depend on your bank account.
How can I deposit a cheque at St Thomas Post Office?
To deposit a cheque, bring the cheque, a completed deposit slip if required by your bank, and a cheque deposit envelope which can be obtained from your bank or at the Post Office. Hand over the sealed envelope to the Post Office and receive a receipt.
Does St Thomas Post Office charge for cash withdrawals?
No charges are taken at the Post Office counter for cash withdrawals, but your bank may apply charges. Please check with your own bank for details.
What is the Change Giving service at St Thomas Post Office?
The Change Giving service allows business banking customers to exchange cash for coins at selected Post Office branches. If you’re not signed up, contact your bank to find out how to register for this service.
What payment options are accepted at St Thomas Post Office?
St Thomas Post Office accepts American Express, Android Pay, Apple Pay, Cash, Maestro, MasterCard, and Visa for payments.
How can I reach St Thomas Post Office via public transport?
You can reach St Thomas Post Office easily via Exeter St Thomas railway station nearby, providing convenient train access to the area.
Are there any nearby currency exchange services to St Thomas Post Office?
Yes, Post Office Travel Money is nearby and offers currency exchange services, which could be helpful before or after your visit to St Thomas Post Office.
What other local services are available near St Thomas Post Office?
Nearby you can find several services such as Halifax bank, Fulfords Estate Agents, and beauty salons like Bamboo Hair & Beauty and Diva Nails & Spa Exeter, useful if you want to combine errands during your visit.
Brand Certified Facts from St Thomas Post Office
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