Guaranteed delivery by 9am
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to ÂŁ50 compensation included for delivery by 9am
Optional consequential loss cover up to ÂŁ10,000
Guaranteed delivery by 1pm
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to ÂŁ750 compensation included for delivery by 1pm
Optional consequential loss cover up to ÂŁ10,000
Track & Trace – follow your item from sending to receiving
Includes loss or damage cover up to ÂŁ200
Option to buy additional cover up to ÂŁ2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to ÂŁ150
Option to buy additional cover up to ÂŁ2,500
Send individual parcels up to 30kg
25% refund if your item isn’t delivered on time
Capture photo on delivery and available to see on request
Fantastic staff always so friendly and helpful, Bernie,Jay, and Lisa have been looking after us so well. Thank you.
JF
Jodie Fuerteventura
Feb 14, 2026
5.0
Lovely service used the desk which is open until 9
L1
Laura 1997
Sep 16, 2025
5.0
“Lovely staff in both the shop and the post office. My family and I have been coming here since 2022 and we really appreciate this place — the customer service has always been excellent, friendly, and helpful every time we visit.”
MA
Mila Ansell
Jul 4, 2025
1.0
RUDE AND DISCRIMINATORY. On 3 July 2025, a post office worker who handles parcels refused mine without asking contents or giving a reason — just vague “instructions.” Another branch accepted it without issue. This may breach the Equality Act 2010 — possible national origin discrimination. Unacceptable.
Frequently Asked Questions About Stonehouse Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of Stonehouse Post Office?
Stonehouse Post Office is open Monday to Friday from 9:00 AM to 5:30 PM and on Saturdays from 9:00 AM to 2:00 PM. It is closed on Sundays.
Where is Stonehouse Post Office located?
Stonehouse Post Office is located at 322-324 Union Street, Plymouth, Devon, PL1 3HP, GB.
Can I pick up my orders in store at Stonehouse Post Office?
Yes, Stonehouse Post Office offers in-store pickup services.
What payment methods are accepted at Stonehouse Post Office?
Stonehouse Post Office accepts American Express, Android Pay, Apple Pay, cash, Maestro, Mastercard, and Visa.
How much cash can I withdraw at Stonehouse Post Office?
The cash withdrawal amount depends on your bank's limits. Please contact your bank to check your specific withdrawal limits.
Does Stonehouse Post Office charge fees for cash withdrawals?
No, the Post Office does not charge for cash withdrawals, but some banks may charge fees. Check with your bank for details.
How can I deposit a cheque at Stonehouse Post Office?
Bring your cheque, a completed deposit slip from your bank, and a cheque deposit envelope to the branch. Hand over the sealed envelope to get a receipt. Avoid enclosing cash.
Are there nearby places to grab food or coffee near Stonehouse Post Office?
Yes, nearby you can visit Sandwich Box, The Kitchen Plymouth, Brunch Box, and The Sandwich Box Plus for cafes, sandwiches, and coffee.
What other Post Office services or branches are nearby Stonehouse Post Office?
Close by are the Post Office Travel Money for currency exchange, Best-One, and Post Office-Stonehouse for shipping and mailing services.
What nearby stores are available for shopping around Stonehouse Post Office?
Nearby you can find Central Convenience, Central Offers convenience and liquor stores, Lidl supermarket, and Plymouth Passport Photos for retail needs.
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