Send a letter from £1.25 and a small parcel from £4.19
Brand Certified
Mutley Post Office
4.4(208 reviews)
Certified by Mutley Post Office • Aug 16, 2026
Business Details
38 Mutley Plain, Plymouth, DEV
PL4 6LL, United Kingdom
Certified by Mutley Post Office • Aug 16, 2026
+44 3457 223344
Certified by Mutley Post Office • Aug 16, 2026
https://www.postoffice.co.uk/branch-finder/004539x/mutley?campaignid=gmb~bf~004539x~google~na~05022025
Certified by Mutley Post Office • Aug 16, 2026
About
Certified by Mutley Post Office • Aug 16, 2026
Post OfficeBankBusiness Banking ServicesCourier ServiceShipping ServiceMoney Order ServiceMoney Transfer ServiceMailing ServiceStationery ShopVisa and Passport Office
Mutley Post Office is your one-stop shop for mail and parcels, travel money, identity services and banking. We offer multi-carrier parcel and mail services with Evri, DPD and Royal Mail. In branch you'll also find bill payments and top-ups, passport applications (Check & Send), document certification and identity verification, licence applications, DVLA driving licence renewals, banking and financial services, money transfer services and travel insurance.
Location
Certified by Mutley Post Office • Aug 16, 2026
Hours
Certified by Mutley Post Office • Aug 16, 2026
Monday9:00 AM - 5:30 PM
Tuesday9:00 AM - 5:30 PM
Wednesday9:00 AM - 5:30 PM
Thursday9:00 AM - 5:30 PM
Friday9:00 AM - 5:30 PM
Saturday9:00 AM - 12:30 PM
SundayClosed
Products & Services
2 lists · 9 items
Reviews
4.4
208 reviews
5 stars
166
4 stars
16
3 stars0
2 stars
5
1 star
21
- CCChrisAug 3, 20265.0WHAT A REFRESHING EXPERIENCE. The customer service received with efficient, friendly engagement was first class. Purpose: Passport renewal. The lady who provided this service created not only a pleasant experience but people like this lady create a far better environment for us all. Whilst waiting, I noticed a similar positive engagement from other staff towards customers.
- MMMike MeadsJul 16, 20265.0Passport application. Super speedy. The member of staff dealing with my application was proper on it. No more than 15 mins start to finish with full explanation of process, top chap
- HCH CMJul 14, 20265.0It’s the best! Fast and very patience
- HWHarriet WhitehouseJul 6, 20264.0Sometimes fairly long queues, but the main problem is parking. The staff are always friendly and helpful.
- DADavid AmmounJun 24, 20261.0I had a very disappointing experience at your branch. There were initially three tills open, which were then reduced to just one, yet the queue itself was not even long , staff simply were not serving customers efficiently, which resulted in unnecessary delays. I ended up waiting for over 30 minutes. I urgently needed to send an item via next-day delivery, but by the time I was finally served, I was told this was no longer possible because the driver had already arrived. Had customers been served properly, this could have easily been avoided. What made the situation worse was the behaviour of the staff member at the counter. When I asked for my letter back so I could give it directly to the driver (who was still present and willing to take it), the staff member refused to return it. Even the driver seemed surprised by this. Overall, the level of service was extremely poor, and the staff member’s attitude was unacceptable. I hope this is addressed to prevent other customers from having a similar experience.
Frequently Asked Questions About Mutley Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What services can I access at Mutley Post Office?
At Mutley Post Office, you can send parcels and letters with various postage options, manage personal or business bank accounts, pay bills, top up or transfer money overseas, and deposit cheques and cash.
What are the opening hours of Mutley Post Office?
Mutley Post Office is open Monday to Friday from 9:00 AM to 5:30 PM, and on Saturday from 9:00 AM to 12:30 PM. It is closed on Sundays.
Can I withdraw cash at the Mutley Post Office counter?
Yes, you can withdraw cash at the Post Office counter, but the withdrawal amount depends on your bank's limits. Contact your bank directly to confirm your specific limits.
Are there any charges for making cash withdrawals at Mutley Post Office?
No, the Post Office does not charge for cash withdrawals at the counter; however, your bank may impose charges. Please check with your bank for details.
How do I deposit a cheque at Mutley Post Office?
To deposit a cheque, bring the cheque, a completed deposit slip from your bank (if required), and a cheque deposit envelope to the branch. Hand over the sealed envelope at the counter to receive a receipt.
What payment options are accepted at Mutley Post Office?
Mutley Post Office accepts payment via American Express, Android Pay, Apple Pay, cash, Maestro, MasterCard, and Visa.
What is the Change Giving service at Mutley Post Office?
The Change Giving service lets business banking customers exchange cash for coins at the Post Office with selected banks. Registration for this service is required through your bank.
Is there an ATM near Mutley Post Office for quick cash access?
Yes, there is an ATM called 'ATM (Post Office)' nearby, which allows quick cash withdrawals for your convenience.
Where can I exchange currency near Mutley Post Office?
You can exchange currency at 'Post Office Travel Money,' located near Mutley Post Office, making it easy to manage travel funds.
Are there food and coffee options close to Mutley Post Office for a quick break?
Yes, nearby you can find several places like The Little Kitchen, Yay Koffee & Laundry, Nitro Noi Thai Cafe, and The Early Bird for meals, coffee, or snacks before or after your visit.
Brand Certified Facts from Mutley Post Office
This information is certified by Mutley Post Office and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 16, 2026Yext Knowledge Graph
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