Certified by West Hill Post Office • Oct 04, 2026
About
Certified by West Hill Post Office • Oct 04, 2026
Post OfficeBankBusiness Banking Services
West Hill Post Office is your local Post Office for mail and parcels, travel money and banking. We offer multi-carrier parcel and mail services with Evri, DPD and Royal Mail. In branch you'll also find bill payments and top-ups.
Location
Certified by West Hill Post Office • Oct 04, 2026
Guaranteed delivery by 9am
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to ÂŁ50 compensation included for delivery by 9am
Optional consequential loss cover up to ÂŁ10,000
Guaranteed delivery by 1pm
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to ÂŁ750 compensation included for delivery by 1pm
Optional consequential loss cover up to ÂŁ10,000
Track & Trace – follow your item from sending to receiving
Includes loss or damage cover up to ÂŁ200
Option to buy additional cover up to ÂŁ2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to ÂŁ150
Option to buy additional cover up to ÂŁ2,500
Send individual parcels up to 30kg
25% refund if your item isn’t delivered on time
Capture photo on delivery and available to see on request
Drop off your pre-paid DPD parcel or return at this branch. Max 20kg
📦DPD Click & Collect
Collect items ordered online and delivered by DPD from this branch
Reviews
3.8
11 reviews
5 stars
7
4 stars
1
3 stars0
2 stars0
1 star
3
LG
Liz Gooding
Sep 4, 2025
5.0
Helpful staff and good post office and general store
VS
Victoria Skinner
Apr 3, 2024
4.0
Good post office. Have always been open when I have turned up. Even on a Bank Holiday Monday when I thought it may be closed. Friendly staff you may have a little wait if till staff are having to swap between counters to serve.
KC
Kim Caveney-James
May 18, 2023
1.0
Post office times are really inconsistent! Its a waste of petrol having to drive there to then see a note on the door saying post office closed until Saturday on a Thursday! The usual times are written up by pen on the door when it should show the opening times on the website! Sort it out!
LF
Lyn Facy
Dec 10, 2022
5.0
I have struggled to find an open Post Office in Ottery St Mary and have also tried Cranbrook. No luck.
I then visited West Hill. They were open and the Staff were extremely friendly and helpful. Served by a very pleasant young man. Thank you .
Frequently Asked Questions About West Hill Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours for West Hill Post Office?
West Hill Post Office is open daily from 7:00 AM to 9:00 PM.
What payment methods are accepted at West Hill Post Office?
The Post Office accepts American Express, Android Pay, Apple Pay, Cash, Maestro, MasterCard, and Visa.
Can I withdraw cash at West Hill Post Office and are there any charges?
You can withdraw cash at the Post Office, but withdrawal limits depend on your bank. Post Office does not charge for withdrawals, though your bank might. Please check with your bank for details.
How do I deposit a cheque at West Hill Post Office?
To deposit a cheque, bring the cheque, a completed deposit slip from your bank if needed, and a cheque deposit envelope to the branch. Hand over the sealed envelope and you'll receive a receipt.
What is the Change Giving service at West Hill Post Office?
It's a service for business banking customers to exchange cash for coins at the Post Office with selected banks.
Does West Hill Post Office offer in-store pickup services?
Yes, West Hill Post Office provides an in-store pickup service.
Where is West Hill Post Office located?
West Hill Post Office is located on West Hill Road, Ottery St Mary, Devon, EX11 1TY, United Kingdom.
What convenience stores are near West Hill Post Office for quick shopping?
McColl's, a convenience store and supermarket, is nearby and convenient for shopping before or after visiting the Post Office.
Are there any schools near West Hill Post Office for families visiting the area?
Yes, West Hill Primary School is close by, making the Post Office accessible for families and local residents.
What local services can I find near West Hill Post Office?
Nearby services include Property Management South West for real estate, Evri ParcelShop for courier services, and LV Electrical and Renewables for home improvement.
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Certified October 04, 2026Yext Knowledge Graph
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