Certified by Okehampton Post Office • Jun 14, 2026
About
Certified by Okehampton Post Office • Jun 14, 2026
Post OfficeBankBusiness Banking Services
With over 11,500 branches the Post Office is the biggest UK retail network, with more branches than all banks and building societies combined. The Post Office provides services central to peoples’ everyday lives; We offer the UK’s largest fee free cash withdrawal network through our 11,500 branches and over 2000 ATMs and 99% of UK bank customers can access their accounts at the Post Office. We provide financial services including savings, insurance, loans, mortgages and credit cards; Government services; telephony; foreign currency; travel insurance and mail services. Post Offices branches remain highly valued and trusted, and are the focal point of many communities.
Location
Certified by Okehampton Post Office • Jun 14, 2026
Guaranteed delivery by 9am
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £50 compensation included for delivery by 9am
Optional consequential loss cover up to £10,000
Guaranteed delivery by 1pm
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £750 compensation included for delivery by 1pm
Optional consequential loss cover up to £10,000
Track & Trace – follow your item from sending to receiving
Includes loss or damage cover up to £200
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to £150
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
25% refund if your item isn’t delivered on time
Capture photo on delivery and available to see on request
They charge their own prices at this post office! Go elsewhere. I had a small letter for recorded delivery and they said £14 or ...proof of posting £3.45.
But at my local post office, proof of posting is free and I posted my letter recorded delivery for £2.91!
AVOID THEM!
SS
Sez
Jun 8, 2026
1.0
The most unhelpful service I have ever experienced from a post office ever here. Always problems with this one when you go in there. The staff are so very distgustingly rude. Asked for £30 in change, and was told I couldn't have it, only £20 because I'm not a business. Personal your only allowed £20 in cash, if your a business then it's £30 your allowed. I said to them 'but your a post office' and their response was 'you've been told this before!' They certainly don't thrive on 'customer service with a smile here' Always so rude and miserable...
HB
Halima Begum
Feb 24, 2026
1.0
Service very bad, rude staff particularly the indian guy, he will never help you with anything, always recommend you to go for pricey option. He is always unhappy.
Asking him for help feels like someone asking for his kidney and limbs.
SR
Shofiqur Rahman
Jan 25, 2026
1.0
Extremely Rude and Unacceptable Behaviour
In my personal experience, the customer service at Okehampton Post Office has been extremely disappointing. An older Indian gentleman working at the counter behaved in a shockingly rude, aggressive, and disrespectful manner. I have never encountered such consistent bad behaviour in a customer-facing role.
On one visit, when I politely handed over cash and asked him to count it to confirm the amount, he reacted angrily, stared at me with visible irritation, and loudly shouted, “Why didn’t you count it before coming?” His tone and body language were intimidating and completely unprofessional. I felt genuinely uncomfortable and disrespected as a customer.
Unfortunately, this was not a one-off incident. I visited the post office a few more times for different services and experienced the same rude and hostile attitude. After speaking with other people, I learned that many customers have faced similar behaviour from him, which suggests this is a repeated pattern rather than an isolated bad day.
Because of this, I have stopped using this post office altogether. No customer should be spoken to in such a manner, especially in a public service environment. I strongly believe the management needs to take this issue seriously, as this level of behaviour is unacceptable and reflects very poorly on the Post Office.
Frequently Asked Questions About Okehampton Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
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