St Thomas Post Office is your one-stop shop for mail and parcels, travel money, identity services and banking. We offer multi-carrier parcel and mail services with Evri, DPD and Royal Mail. In branch you'll also find bill payments and top-ups, passport applications (Check & Send), document certification and identity verification, licence applications, DVLA driving licence renewals, banking and financial services, money transfer services and travel insurance.
Guaranteed delivery by 9am
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £50 compensation included for delivery by 9am
Optional consequential loss cover up to £10,000
Guaranteed delivery by 1pm
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £750 compensation included for delivery by 1pm
Optional consequential loss cover up to £10,000
Track & Trace – follow your item from sending to receiving
Includes loss or damage cover up to £200
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to £150
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
25% refund if your item isn’t delivered on time
Capture photo on delivery and available to see on request
Don’t even bother getting parcels sent here, it just is not worth it. I have had to get a few parcels delivered here over the last few months and every time there is a problem. They seem to never be open or have difficulties getting your package and the staff here have been quite rude to me. The opening times do not match what it says online as once I arrived at 10:30am and they said they were not going to open until 12. On other occasions I have rushed here hoping to make it on time and have arrived at 4pm for them to say they have closed for the day. I usually have to try to collect my parcel at least 5 times before I am finally able to!!
FL
Francesca Leveridge
Sep 17, 2026
1.0
I posted a card to an international address on Monday 7th September. As I was paying, the man serving me seemed more interested in serving a customer in the Premier part of the shop and walked away almost immediately after my payment had gone through. I wasn’t given a receipt or proof of postage, and I left feeling unsure whether my card had actually been processed properly.
The card still hasn’t arrived, despite post to this address usually arriving within around five days. Of course delays can happen in the postal system, but given the way I was served and the fact I wasn’t given a receipt, I’m now left with no proof of postage and no way of knowing whether the card was actually sent. Really disappointing service.
SS
Suhana Shafique
Aug 27, 2026
5.0
Excellent service and open all seven days
NS
Natalie Smith
Aug 26, 2026
1.0
Really rude staff. I was told a parcel had been delivered there but they couldn’t find it. When I asked why this might be he started shouting at me and telling me to leave as there was a queue.
Frequently Asked Questions About St Thomas Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of St Thomas Post Office?
St Thomas Post Office is open Monday to Friday from 8:30 AM to 5:30 PM, and on Saturday from 8:30 AM to 1:15 PM. It is closed on Sundays.
What services does St Thomas Post Office provide?
St Thomas Post Office offers a wide range of services including fee-free cash withdrawals, savings, insurance, loans, mortgages, credit cards, government services, telephony, foreign currency exchange, travel insurance, and mail services.
Can I make fee-free cash withdrawals at St Thomas Post Office?
Yes, the Post Office provides the UK's largest fee-free cash withdrawal network through its branches including St Thomas Post Office. However, withdrawal limits depend on your bank account.
How can I deposit a cheque at St Thomas Post Office?
To deposit a cheque, bring the cheque, a completed deposit slip if required by your bank, and a cheque deposit envelope which can be obtained from your bank or at the Post Office. Hand over the sealed envelope to the Post Office and receive a receipt.
Does St Thomas Post Office charge for cash withdrawals?
No charges are taken at the Post Office counter for cash withdrawals, but your bank may apply charges. Please check with your own bank for details.
What is the Change Giving service at St Thomas Post Office?
The Change Giving service allows business banking customers to exchange cash for coins at selected Post Office branches. If you’re not signed up, contact your bank to find out how to register for this service.
What payment options are accepted at St Thomas Post Office?
St Thomas Post Office accepts American Express, Android Pay, Apple Pay, Cash, Maestro, MasterCard, and Visa for payments.
How can I reach St Thomas Post Office via public transport?
You can reach St Thomas Post Office easily via Exeter St Thomas railway station nearby, providing convenient train access to the area.
Are there any nearby currency exchange services to St Thomas Post Office?
Yes, Post Office Travel Money is nearby and offers currency exchange services, which could be helpful before or after your visit to St Thomas Post Office.
What other local services are available near St Thomas Post Office?
Nearby you can find several services such as Halifax bank, Fulfords Estate Agents, and beauty salons like Bamboo Hair & Beauty and Diva Nails & Spa Exeter, useful if you want to combine errands during your visit.
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