Brand Certified
Derby City Post Office
4.0(528 reviews)
Certified by Derby City Post Office • May 24, 2026
Business Details
Babington Lane, Derby, Derbyshire
DE1 1SD, United Kingdom
Certified by Derby City Post Office • May 24, 2026
+44 8457 223344
Certified by Derby City Post Office • May 24, 2026
https://www.postoffice.co.uk/branch-finder/0152072/derby-city?campaignid=gmb~bf~152072~google~na~05022025
Certified by Derby City Post Office • May 24, 2026
About
Certified by Derby City Post Office • May 24, 2026
Post OfficeBankBusiness Banking Services
Location
Certified by Derby City Post Office • May 24, 2026
Hours
Certified by Derby City Post Office • May 24, 2026
Monday9:00 AM - 5:30 PM
Tuesday9:00 AM - 5:30 PM
Wednesday9:00 AM - 5:30 PM
Thursday9:00 AM - 5:30 PM
Friday9:00 AM - 5:30 PM
Saturday9:00 AM - 1:00 PM
SundayClosed
Reviews
4.0
528 reviews
5 stars
378
4 stars
15
3 stars
8
2 stars
14
1 star
113
- SHsarah haywood5 days ago1.0Absolutely shocking staff, lazy and unhelpful. Been to several post offices but none as poor as this. I do not recommend, you’ll queue for 15 minutes then have minimal help & staff who don’t really care.
- OSOwen SalmonApr 13, 20261.0CAUTION !!!! DO NOT LET THE STAFF BULLY YOU INTO USING SPECIAL DELIVERY !!!! Very rude & aggressive female member of staff denying that "24hr Tracked Un-Signed For" is a service from Royal Mail. This Service would of cost £3.95, but bullied my co worker into "Special Delivery" at a cost of £9.95 !!! One of two things has happened here....... your staff are deliberately abusing position of power to upsell or do not understand the products they are selling. £6 over charged with Rude Service
- RYRIZ YMar 8, 20265.0Great service
- BBBeeMar 5, 20263.03 stars to THIS Derby post office in general. I dread having to visit here as in the past I've had most visits where I have never received any help I needed/ requested and have ended up leaving in tears. The staff always seem to be unhelpful and rude. I had family who used to work for P.O back in the day and they would of never treated people the way that people are treated now. Post office has really gone under. However. 5 stars to a member of the team called Ruth. I came in March 5th and she was absolutely wonderful. Very kind. Patient and so helpful. I left happy. Excellent customer service. Thank you so much Ruth. 💜
- LWLaura WanderFeb 21, 20261.0I had a very disappointing experience at this branch. The staff and manager were both rude and appeared poorly informed about the DBS document requirements. I was incorrectly advised that my ID could not be accepted as a form of documentation because it does not show my address. However, the official guidance on gov.uk clearly states that this form of ID is acceptable and instructs applicants to provide and have it scanned at the Post Office. It was concerning that the manager seemed unaware of the correct process and was passing inaccurate information on to staff. This caused unnecessary frustration and wasted time. I hope the branch ensures proper training so customers receive accurate guidance in future.
Frequently Asked Questions About Derby City Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of Derby City Post Office?
Derby City Post Office is open Monday to Friday from 9:00 AM to 5:30 PM, and Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
Where is Derby City Post Office located?
It is located at Babington Lane, Derby, Derbyshire, DE1 1SD, United Kingdom.
What payment methods are accepted at Derby City Post Office?
Payment options include American Express, Android Pay, Apple Pay, Cash, Maestro, Mastercard, and Visa.
Can I collect parcels or items at Derby City Post Office?
Yes, Derby City Post Office offers in-store pickup services.
How much cash can I withdraw at Derby City Post Office?
The withdrawal limit depends on your bank's account limits. Contact your bank to confirm your specific withdrawal limits.
Is there a charge for cash withdrawals at Derby City Post Office?
No charges are applied by the Post Office, but your bank may charge fees. Please check with your bank for details.
How do I deposit a cheque at Derby City Post Office?
Bring the cheque, a completed deposit slip from your bank if needed, and a cheque deposit envelope. Hand over the sealed envelope at the branch to receive a receipt.
What nearby places can I visit after my trip to Derby City Post Office?
After your visit, you can enjoy nearby attractions such as Cafe Villabella for coffee or a meal, House of Holes miniature golf and bar for entertainment, and The Babington Arms pub for food and drinks.
Are there any medical or hearing aid services near Derby City Post Office?
Yes, Hidden Hearing Derby is close by, offering hearing aids and audiologist services if you need medical support during your visit.
Is there an ATM accessible near Derby City Post Office for quick cash withdrawals?
Yes, there is a Post Office ATM nearby where you can withdraw cash conveniently.
Brand Certified Facts from Derby City Post Office
This information is certified by Derby City Post Office and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 24, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website