Guaranteed delivery by 9am
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £50 compensation included for delivery by 9am
Optional consequential loss cover up to £10,000
Guaranteed delivery by 1pm
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £750 compensation included for delivery by 1pm
Optional consequential loss cover up to £10,000
Track & Trace – follow your item from sending to receiving
Includes loss or damage cover up to £200
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to £150
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
25% refund if your item isn’t delivered on time
Capture photo on delivery and available to see on request
That post office lost long term customers. The Lady who Works there and treats customers bad, with attitude is rude and answers back “with aint got time for that get out” says that. represents the “Crown”, in my opinion people like that should not represent it. Rude, arrogant and also dishonest behaviour. Post office management should definitely have a look about how their employees are “ Crown Representatives ”. I Would not recommend and would not go back there me, and my whole family. Very unhappy .
DV
Deniza Valacheva
May 21, 2026
1.0
My most recent experience with this post office is from today. Earlier on I went to collect my parcels and the lady who works there refused to give me my parcels with my id, she refused to give any parcels also has send them back without any permission or reason. Her attitude and behaviour was abusive, rude and her response to any questions or anything was 'ain't got time for that' this is not appropriate behaviour. Also there was another women who was trying to get involved without anything to do with the situation. I'm not sure if this other lady was a client or another employee or friend she didnt present herself. This is and will be the last time going there so will be my family. This woman shouldn't work around people if doesn't know how to treat people and customers properly.
MI
Malik Ikram
May 13, 2026
1.0
Very poor customer service and rude and abusive attitude from the female staff member today. I politely asked for tape because the envelope sold to us would not seal properly for important passport documents, but instead of helping she became argumentative and cancelled the transaction. Very disappointing behaviour from someone working in a public-facing Post Office.
Not sure how they are allowed to work as part of the Post office.
Very unprofessional, she shouldn't be allowed to work with Public facing Post office.
TT
taylo317
May 6, 2026
1.0
Rude people
JT
Jonathan Tooth
Apr 20, 2026
1.0
It says online it was open and when I gone down there it was closed.. in services and the staff when before when I went to the post office to put some cash in before for change she swore me and she gave me abuse...
Frequently Asked Questions About Elton Road Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
Brand Certified Facts from Elton Road Post Office
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