Certified by Derby City Post Office • Oct 04, 2026
About
Certified by Derby City Post Office • Oct 04, 2026
Post OfficeBankBusiness Banking Services
Derby City Post Office is your one-stop shop for mail and parcels, travel money, identity services and banking. We offer multi-carrier parcel and mail services with Evri, DPD and Royal Mail. In branch you'll also find bill payments and top-ups, passport applications (Check & Send), document certification and identity verification, licence applications, DVLA driving licence renewals, banking and financial services, money transfer services and travel insurance.
Location
Certified by Derby City Post Office • Oct 04, 2026
Guaranteed delivery by 9am
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £50 compensation included for delivery by 9am
Optional consequential loss cover up to £10,000
Guaranteed delivery by 1pm
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £750 compensation included for delivery by 1pm
Optional consequential loss cover up to £10,000
Track & Trace – follow your item from sending to receiving
Includes loss or damage cover up to £200
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to £150
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
25% refund if your item isn’t delivered on time
Capture photo on delivery and available to see on request
Drop off your pre-paid DPD parcel or return at this branch. Max 20kg
📦DPD Click & Collect
Collect items ordered online and delivered by DPD from this branch
Reviews
4.0
543 reviews
5 stars
386
4 stars
16
3 stars8
2 stars
14
1 star
119
LL
LorraineHook1956
Sep 20, 2026
5.0
Very helpful
JW
John Ward
Sep 1, 2026
5.0
A great service keep it going
TG
Tony Gascoigne
Aug 18, 2026
1.0
Abysmal.
This is why we need Tesco to take over.
KI
Karolina Idzkowska
Aug 14, 2026
1.0
Very poor service. I do not recommend this post office if you need to send anything. They don’t seem to care about helping customers with questions or sending letters. Customer service and problem-solving are simply not something you can expect here. Very disappointing.
94
99 4
Aug 2, 2026
1.0
Very disappointing and rude service. I arrived before the advertised closing time while other customers were still inside, but the male staff member refused to let me enter. I pleaded with him and tried to explain that I had carried a large, heavy parcel containing £300 skates for nearly an hour, but he rudely dismissed me and walked away while I was still speaking. I understand that staff need time to close, but customers who arrive before closing should not be turned away or treated so disrespectfully. I then had to carry the parcel all the way home again. I will not use this branch again.
Frequently Asked Questions About Derby City Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of Derby City Post Office?
Derby City Post Office is open Monday to Friday from 9:00 AM to 5:30 PM, and Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
Where is Derby City Post Office located?
It is located at Babington Lane, Derby, Derbyshire, DE1 1SD, United Kingdom.
What payment methods are accepted at Derby City Post Office?
Payment options include American Express, Android Pay, Apple Pay, Cash, Maestro, Mastercard, and Visa.
Can I collect parcels or items at Derby City Post Office?
Yes, Derby City Post Office offers in-store pickup services.
How much cash can I withdraw at Derby City Post Office?
The withdrawal limit depends on your bank's account limits. Contact your bank to confirm your specific withdrawal limits.
Is there a charge for cash withdrawals at Derby City Post Office?
No charges are applied by the Post Office, but your bank may charge fees. Please check with your bank for details.
How do I deposit a cheque at Derby City Post Office?
Bring the cheque, a completed deposit slip from your bank if needed, and a cheque deposit envelope. Hand over the sealed envelope at the branch to receive a receipt.
What nearby places can I visit after my trip to Derby City Post Office?
After your visit, you can enjoy nearby attractions such as Cafe Villabella for coffee or a meal, House of Holes miniature golf and bar for entertainment, and The Babington Arms pub for food and drinks.
Are there any medical or hearing aid services near Derby City Post Office?
Yes, Hidden Hearing Derby is close by, offering hearing aids and audiologist services if you need medical support during your visit.
Is there an ATM accessible near Derby City Post Office for quick cash withdrawals?
Yes, there is a Post Office ATM nearby where you can withdraw cash conveniently.
Brand Certified Facts from Derby City Post Office
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Certified October 04, 2026Yext Knowledge Graph
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