Certified by Whitchurch Road Post Office • Jun 21, 2026
About
Certified by Whitchurch Road Post Office • Jun 21, 2026
Post OfficeBankBusiness Banking Services
Whitchurch Road Post Office is your one-stop shop for mail and parcels, travel money, identity services and banking. We offer multi-carrier parcel and mail services with Evri, DPD and Royal Mail. In branch you'll also find bill payments and top-ups, passport applications (Check & Send), document certification and identity verification, banking and financial services, money transfer services and travel insurance.
Location
Certified by Whitchurch Road Post Office • Jun 21, 2026
Guaranteed delivery by 9am
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to ÂŁ50 compensation included for delivery by 9am
Optional consequential loss cover up to ÂŁ10,000
Guaranteed delivery by 1pm
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to ÂŁ750 compensation included for delivery by 1pm
Optional consequential loss cover up to ÂŁ10,000
Track & Trace – follow your item from sending to receiving
Includes loss or damage cover up to ÂŁ200
Option to buy additional cover up to ÂŁ2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to ÂŁ150
Option to buy additional cover up to ÂŁ2,500
Send individual parcels up to 30kg
25% refund if your item isn’t delivered on time
Capture photo on delivery and available to see on request
Drop off your pre-paid DPD parcel or return at this branch. Max 20kg
📦DPD Click & Collect
Collect items ordered online and delivered by DPD from this branch
Reviews
4.3
38 reviews
5 stars
28
4 stars
4
3 stars
1
2 stars
1
1 star
4
JI
Johanna Annalize Irvine
May 13, 2026
5.0
Great service.
MW
Miriam Walton
Mar 23, 2026
5.0
Staff are very efficient & knowledgable and manage customers proffessionally even when very busy. I use regularly and have always been happy with my experience
MS
Matt Silver
Mar 7, 2026
1.0
Really truly awful Post Office and shop. I've been in twice and had similar issues. They seem to HATE people collecting parcels, only gone in to collect Vinted parcels. The reception is non-existent and there's no WiFi so it's a chore to get details on phone. The staff extremely rude both occasions. I entered said hi, gave my name and asked to collect a parcel presenting the relevant details. Then was quizzed on the day it arrived, size etc. As if I'd have these details to hand. Then they made out I was daft for not knowing. They gestured for me to.
move out the queue so they could serve others, or return with full details. Only when I pressed they continued to serve me looking for my parcel.
Bad attitude all around on both occasions from different staff. The venue itself is dark and grey, nothing on selves, extremely gloomy.
Bad experience all around and will try to avoid ever using again.
JT
Julie Taggart
Feb 21, 2026
5.0
Always very helpful ! Never had a bad experience here .
JJ
Joshua
Jan 17, 2023
5.0
Excellent shop, lovely owner. Friendly and attentive. Ordered in masking tape for me when he realised he was out, great service. Very cheap and good value. Post office service is swift and efficient!
Frequently Asked Questions About Whitchurch Road Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of Whitchurch Road Post Office?
The post office is open Monday to Friday from 9:00 AM to 6:00 PM, and on Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
What services can I find at Whitchurch Road Post Office?
The post office features 3 counters and a retail shop offering household items, DIY tools, cards, stationery, plasticware, pet supplies, food, snacks, drinks, cigarettes, tobacco, and a lottery terminal.
Can I make cash withdrawals at Whitchurch Road Post Office, and are there any charges?
You can withdraw cash at the post office, but the amount depends on your bank’s withdrawal limits. The post office doesn’t charge for withdrawals, although your bank might. Check with your bank for details.
How do I deposit a cheque at Whitchurch Road Post Office?
Bring your cheque, a completed deposit slip from your bank if needed, and a cheque deposit envelope (available from your bank or some post office branches). Hand the sealed envelope to the post office staff and get a receipt.
What is the Change Giving service offered at Whitchurch Road Post Office?
If you’re a business banking customer needing to exchange cash for coins regularly, selected banks offer Change Giving services at the post office. Contact your bank to sign up and learn more.
Which payment options are accepted at Whitchurch Road Post Office?
They accept American Express, Android Pay, Apple Pay, Cash, Maestro, Mastercard, and Visa payments.
Is in-store pickup available at Whitchurch Road Post Office?
Yes, the post office offers an in-store pickup service for certain items or deliveries.
What nearby restaurant options are available around Whitchurch Road Post Office?
Nearby restaurants include Lee's Chinese Takeaway, Chutney Roti (Indian cuisine), The Dough Thrower (Italian pizza), and Tukka Tuk Canteen. These provide convenient dining options before or after visiting the post office.
Are there financial services close to Whitchurch Road Post Office?
Yes, you can find Western Union, Dowle Horrigan, DHB Accountants, and The Mortgage Store Cardiff nearby for additional financial and mortgage services.
What other local services are near Whitchurch Road Post Office that customers might find useful?
Nearby you will find services like Pebbles hair and beauty salon, Cardiff Launderette, Sunbreak Car Hire, and Cardiff Mobile Locksmith to meet various personal and practical needs.
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