Certified by Caerau Road Post Office • Jun 21, 2026
About
Certified by Caerau Road Post Office • Jun 21, 2026
Post OfficeBankBusiness Banking Services
Caerau Road Post Office is your one-stop shop for mail and parcels, travel money, identity services and banking. We offer multi-carrier parcel and mail services with Evri, DPD and Royal Mail. In branch you'll also find bill payments and top-ups, document certification and identity verification and banking and financial services.
Location
Certified by Caerau Road Post Office • Jun 21, 2026
Guaranteed delivery by 9am
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to ÂŁ50 compensation included for delivery by 9am
Optional consequential loss cover up to ÂŁ10,000
Guaranteed delivery by 1pm
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to ÂŁ750 compensation included for delivery by 1pm
Optional consequential loss cover up to ÂŁ10,000
Track & Trace – follow your item from sending to receiving
Includes loss or damage cover up to ÂŁ200
Option to buy additional cover up to ÂŁ2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to ÂŁ150
Option to buy additional cover up to ÂŁ2,500
Send individual parcels up to 30kg
25% refund if your item isn’t delivered on time
Capture photo on delivery and available to see on request
Drop off your pre-paid DPD parcel or return at this branch. Max 20kg
📦DPD Click & Collect
Collect items ordered online and delivered by DPD from this branch
Reviews
2.3
22 reviews
5 stars
5
4 stars
2
3 stars
1
2 stars0
1 star
14
AT
Anna Tulodziecka
Jun 5, 2026
5.0
Super
SM
Sally M
Apr 14, 2026
1.0
Absolutely hopeless - my sister had a parcel arrive here for me. Yesterday I was told the collection area was closed and to come back today. Today to be told closed again. I showed the times clearly shown on website which he agreed but the lady who deals with post office 'only works 3 days'. Why not told that yesterday when I called?? I have to come back a third time and I am not local to the post office! To say I am annoyed is an understatement.
WA
Wba Awards
Feb 27, 2026
1.0
Says it opens for 7.30 for postal services arrived at 8.30 even tho web page times states this have to wait untill 9.
Rude and obnoxious avoid do not have your dpd parcels delivered there !!!!!
Don't really want to give 1 star but have to , to comment
LT
Louise Thomas
Jan 24, 2026
1.0
Advertised as open Saturday until 7.30. also advertised this on the post office website. Walked over in the rain... 'yeah we don't open on saturdays' the advertised time is for the shop not the post office
RM
Rhian Morgan
Nov 10, 2023
4.0
Since the post office/ shop has been taken over by a new family, its been a big improvement, I actually go there now, they are friendly and helpfull, unlike the old owners,
Only given 4 stars as the post office isn't open on Saturdays ( unless they have changed this? )but they aren't a main post office, so probably the reason, but the shop area is open to customers
Frequently Asked Questions About Caerau Road Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of Caerau Road Post Office?
Caerau Road Post Office is open Monday to Saturday from 07:30 to 19:30 and closed on Sundays.
What services does Caerau Road Post Office offer?
The Post Office provides financial services including savings, insurance, loans, mortgages, credit cards; government services; telephony; foreign currency; travel insurance; mail services; and fee-free cash withdrawals.
Can I make cash withdrawals at Caerau Road Post Office without fees?
Yes, the Post Office offers the UK's largest fee-free cash withdrawal network through its branches and ATMs; however, some banks may charge fees, so check with your bank.
How do I deposit a cheque at Caerau Road Post Office?
Bring the cheque, a completed deposit slip from your bank if needed, and a cheque deposit envelope. Hand the sealed envelope to the Post Office for a receipt.
Does Caerau Road Post Office offer in-store pickup services?
Yes, Caerau Road Post Office offers in-store pickup services.
Which payment methods are accepted at Caerau Road Post Office?
They accept American Express, Android Pay, Apple Pay, cash, Maestro, Mastercard, and Visa.
What is the Change Giving service at Caerau Road Post Office?
The Change Giving service allows business banking customers to exchange cash for coins at the Post Office with selected banks.
Are there any ATMs near Caerau Road Post Office?
Yes, the nearby Post Office-Caerau Road ATM offers convenient access to cash withdrawals close to the branch.
What nearby medical facilities can I visit after my Post Office visit?
You can visit Greenmount Surgery or Doctor Talwar's Clinic, both located nearby for family medical services and professional care.
Which nearby places are good for dining or socializing after visiting Caerau Road Post Office?
Nearby social spots include Homeguard Club, The 4th Glamorgan Home Guard Club, Highfields Inn (pub, bar, and restaurant), and Hungry H at The Highfields restaurant.
Brand Certified Facts from Caerau Road Post Office
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