With over 11,500 branches the Post Office is the biggest UK retail network, with more branches than all banks and building societies combined. The Post Office provides services central to peoples’ everyday lives; We offer the UK’s largest fee free cash withdrawal network through our 11,500 branches and over 2000 ATMs and 99% of UK bank customers can access their accounts at the Post Office. We provide financial services including savings, insurance, loans, mortgages and credit cards; Government services; telephony; foreign currency; travel insurance and mail services. Post Offices branches remain highly valued and trusted, and are the focal point of many communities.
Was in at 5.28 and was refused to be served even though the post office is open till 5.30, not good customer service
TS
Thompson Smith
Mar 13, 2026
1.0
Worst customer service I've ever experienced at a post office
AA
ArnieVR
Feb 11, 2026
1.0
Very rude lady
AA
Anna
Dec 9, 2023
5.0
Had a very professional, friendly and helpful service at the post office. Lady explained me some of details around parcel prices, etc.
I felt very well served and welcome.
Frequently Asked Questions About Cookstown Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What services does Cookstown Post Office provide?
Cookstown Post Office offers a wide range of services including cash withdrawals, deposits, financial services such as savings and loans, government services, telephony, foreign currency exchange, travel insurance, and mail services.
What are the opening hours of Cookstown Post Office?
The branch is open Monday to Friday from 8:30 AM to 5:30 PM, Saturdays from 8:30 AM to 5:00 PM, and is closed on Sundays.
Can I make cash withdrawals at Cookstown Post Office without incurring charges?
No charges are applied at the Post Office counter, but some banks may charge. Please check with your bank for details.
How do I deposit a cheque at Cookstown Post Office?
To deposit a cheque, bring the cheque, a completed deposit slip from your bank, and a cheque deposit envelope (available at most Post Office branches). Hand over the sealed envelope to get a receipt.
Does Cookstown Post Office offer a Change Giving service?
Yes, business banking customers who regularly need coins can use the Change Giving and Change Giving “Lite” services with selected banks at Cookstown Post Office.
What payment methods are accepted at Cookstown Post Office?
Accepted payment options include American Express, Android Pay, Apple Pay, cash, Maestro, MasterCard, and Visa.
Is in-store pickup available at Cookstown Post Office?
Yes, Cookstown Post Office offers in-store pickup services.
What nearby places can I visit around Cookstown Post Office?
Near Cookstown Post Office, you can visit Burnavon Arts and Cultural Centre for arts and entertainment, Ritz Multiplex cinema for movies, and Centra Cookstown for grocery shopping.
How can nearby transit and shopping options help customers visiting Cookstown Post Office?
Customers can conveniently combine their visit to the Post Office with shopping at Centra Cookstown or Home Bargains nearby, or enjoy entertainment such as movies at the Ritz Multiplex after their errands.
Are there financial services nearby Cookstown Post Office that complement its offerings?
Yes, nearby financial services include Western Union for money transfers and Cookstown Credit Union that provides community financial services.
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