With over 11,500 branches the Post Office is the biggest UK retail network, with more branches than all banks and building societies combined. The Post Office provides services central to peoples’ everyday lives; We offer the UK’s largest fee free cash withdrawal network through our 11,500 branches and over 2000 ATMs and 99% of UK bank customers can access their accounts at the Post Office. We provide financial services including savings, insurance, loans, mortgages and credit cards; Government services; telephony; foreign currency; travel insurance and mail services. Post Offices branches remain highly valued and trusted, and are the focal point of many communities.
I have been calling into this post - office for a few months now & have found the service from the staff exceptional. Sean & Liz are friendly, knowledgeable & so helpful. The fact that we are on first name terms is a reflection on the caring service they show to myself & other customers . Highly recommend this location .
CC
Colin Cunningham
Nov 7, 2025
5.0
I have never come across such helpful staff as Sean and Liz in the Rock Post Office in Longs convience store in Derry on the Strand Road. I have had a couple of times where they have guided me through processes etc, Nothing fazes them and they are so friendly. I will still be using them even though I'm moving house. Thanks Sean and and Liz.Thanks Colin
DL
derek leonard
Jul 19, 2025
2.0
Derry post office
SD
Soline Druffin
Nov 21, 2024
3.0
Disapointingly closed between 1 and 1.30pm for lunch despite Google showing it as open.
AG
Angela Gibson
Sep 25, 2024
5.0
I love coming to this Post Office Sean and Daniel are always so helpful and friendly.
Frequently Asked Questions About The Rock Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of The Rock Post Office?
The Rock Post Office is open Monday to Saturday from 8:30 AM to 5:30 PM and closed on Sundays.
What services does The Rock Post Office provide?
It offers a wide range of services including financial services like savings, insurance, loans, mortgages, credit cards, government services, telephony, foreign currency, travel insurance, mail services, and fee-free cash withdrawals.
Can I withdraw cash free of charge at The Rock Post Office?
No charges are taken at the Post Office counter for cash withdrawals, but some banks may charge. It's recommended to check with your bank for details.
How much cash can I withdraw at The Rock Post Office counter?
The amount depends on withdrawal limits set by your bank for your specific account. Please contact your bank to confirm your available limit.
How do I deposit a cheque at The Rock Post Office?
Bring your cheque, a completed deposit slip from your bank if required, and a cheque deposit envelope to the branch. Hand over the sealed envelope and receive a receipt. Do not enclose cash.
What is the Post Office Change Giving service offered at The Rock Post Office?
Business banking customers can exchange cash for coins using Change Giving and Change Giving Lite services available with selected banks at the Post Office.
What payment options are accepted at The Rock Post Office?
The branch accepts American Express, Android Pay, Apple Pay, cash, Maestro, Mastercard, and Visa payments.
Is there a convenient place to exchange foreign currency near The Rock Post Office?
Yes, Post Office Travel Money is nearby and provides currency exchange services, which can be convenient before or after visiting The Rock Post Office.
What nearby grocery stores can I visit when going to The Rock Post Office?
Nearby grocery options include Longs Supermarket and Long's Supervalu, where you can shop for groceries before or after your Post Office visit.
Are there fitness facilities near The Rock Post Office?
Yes, North West Regional College Gym and Pro Gym are nearby, offering convenient options to work out if you're visiting the area including The Rock Post Office.
Brand Certified Facts from The Rock Post Office
This information is certified by The Rock Post Office and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 24, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: