Brand Certified
Orchard Post Office
3.1(8 reviews)
Certified by Orchard Post Office • May 24, 2026
Business Details
Orchard Parade,Durham Lane, Stockton-on-Tees, County Durham
TS16 0EH, United Kingdom
Certified by Orchard Post Office • May 24, 2026
+44 1642 784409
Certified by Orchard Post Office • May 24, 2026
https://www.postoffice.co.uk/branch-finder/1075586/orchard?campaignid=gmb~bf~1075586~google~na~05022025
Certified by Orchard Post Office • May 24, 2026
About
Certified by Orchard Post Office • May 24, 2026
Post OfficeBankBusiness Banking Services
With over 11,500 branches the Post Office is the biggest UK retail network, with more branches than all banks and building societies combined. The Post Office provides services central to peoples’ everyday lives; We offer the UK’s largest fee free cash withdrawal network through our 11,500 branches and over 2000 ATMs and 99% of UK bank customers can access their accounts at the Post Office. We provide financial services including savings, insurance, loans, mortgages and credit cards; Government services; telephony; foreign currency; travel insurance and mail services. Post Offices branches remain highly valued and trusted, and are the focal point of many communities.
Location
Certified by Orchard Post Office • May 24, 2026
Orchard Post Office
Orchard Parade,Durham Lane, Stockton-on-Tees, County Durham
TS16 0EH, United Kingdom
Hours
Certified by Orchard Post Office • May 24, 2026
Monday9:00 AM - 5:30 PM
Tuesday9:00 AM - 5:30 PM
Wednesday9:00 AM - 5:30 PM
Thursday9:00 AM - 5:30 PM
Friday9:00 AM - 5:30 PM
Saturday9:00 AM - 1:00 PM
SundayClosed
Reviews
3.1
8 reviews
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4
4 stars0
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2 stars
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1 star
3
- RWRobert WilliamsMay 6, 20261.0Visited the post office today to collect a parcel at 1:04pm Despite the staff being behind the counter, there was a sign saying that the post office was ‘closed at 1pm’ and would not reopen until. SATURDAY (note today is Wednesday). It is absolutely disgusting that I have to wait 3 days to collect a parcel (medical) from the post office. It is not a shock sadly why post offices are disappearing from the high street.
- DWDaniel WrightJan 31, 20265.0Good post office, staff always friendly.
- SGSophia GowlandApr 7, 20251.0I don’t know why they bother having a post office in the pharmacy - it’s never open and there’s always a sign on the door saying “closed today, sorry for any inconvenience”. Completely unreliable.
- CBChristine BuddsOct 30, 20245.0Returning items to Amazon, easy, staff member was friendly
- IIIan IrvingApr 18, 20235.0I use this post office on a regular basis. The staff are always friendly, good natured and know what they're doing, very efficient service.
Frequently Asked Questions About Orchard Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of Orchard Post Office?
Orchard Post Office is open Monday to Friday from 09:00 to 17:30, Saturday from 09:00 to 13:00, and closed on Sundays.
Can I make cash withdrawals at Orchard Post Office without charges?
No charges are taken at the counter for cash withdrawals at Orchard Post Office; however, some banks may charge so please check with your bank.
How can I deposit a cheque at Orchard Post Office?
Bring the cheque, a completed deposit slip from your bank if applicable, and a cheque deposit envelope from your bank or Orchard Post Office. Hand over the sealed envelope to receive a receipt.
Does Orchard Post Office offer any change giving services for business customers?
Yes. If you’re a business banking customer, you can exchange cash for coins through the Change Giving and Change Giving “Lite” services at Orchard Post Office with selected banks.
What payment methods are accepted at Orchard Post Office?
Orchard Post Office accepts American Express, Android Pay, Apple Pay, cash, Maestro, Mastercard, and Visa.
Does Orchard Post Office offer in-store pickup services?
Yes, Orchard Post Office offers in-store pickup services.
Which nearby places can I visit before or after visiting Orchard Post Office?
Nearby you can visit Bengal Lancer for Indian cuisine, Lucy's Coffee House for coffee and snacks, and the Captain Cooks Monument for a historical landmark experience.
Is there a pharmacy near Orchard Post Office for any health needs?
Yes, Eaglescliffe Pharmacy is nearby, providing convenient access to pharmaceutical services along with your visit to Orchard Post Office.
Are there any supermarkets close to Orchard Post Office for grocery shopping?
Yes, Sainsbury's supermarket is close to Orchard Post Office, making it easy to combine postal errands with grocery shopping.
How can nearby transport or community centers benefit my visit to Orchard Post Office?
Egglescliffe Community Centre nearby offers social services and events, potentially useful for community information, and local transport links may help you reach Orchard Post Office more easily.
Brand Certified Facts from Orchard Post Office
This information is certified by Orchard Post Office and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 24, 2026Yext Knowledge Graph
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