Brand Certified
West End Post Office
4.3(31 reviews)
Certified by West End Post Office • May 24, 2026
Business Details
16 Market Street, Ferryhill, County Durham
DL17 8JN, United Kingdom
Certified by West End Post Office • May 24, 2026
+44 1740 653335
Certified by West End Post Office • May 24, 2026
https://www.postoffice.co.uk/branch-finder/2173093/west-end?campaignid=gmb~bf~2173093~google~na~05022025
Certified by West End Post Office • May 24, 2026
About
Certified by West End Post Office • May 24, 2026
Post OfficeBankBusiness Banking Services
With over 11,500 branches the Post Office is the biggest UK retail network, with more branches than all banks and building societies combined. The Post Office provides services central to peoples’ everyday lives; We offer the UK’s largest fee free cash withdrawal network through our 11,500 branches and over 2000 ATMs and 99% of UK bank customers can access their accounts at the Post Office. We provide financial services including savings, insurance, loans, mortgages and credit cards; Government services; telephony; foreign currency; travel insurance and mail services. Post Offices branches remain highly valued and trusted, and are the focal point of many communities.
Location
Certified by West End Post Office • May 24, 2026
West End Post Office
16 Market Street, Ferryhill, County Durham
DL17 8JN, United Kingdom
Hours
Certified by West End Post Office • May 24, 2026
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
Saturday9:00 AM - 2:00 PM
SundayClosed
Reviews
4.3
31 reviews
5 stars
25
4 stars0
3 stars
1
2 stars0
1 star
5
- KJKopy JanaMay 12, 20265.0Its so good very very good shop
- RTRocco TaylorNov 10, 20255.0I’d like to personally thank Mikayla for her outstanding customer service! She went above and beyond to make sure everything was handled quickly and with a smile. It’s rare to find someone so patient, professional, and genuinely kind. Every visit is a pleasant experience thanks to her top-notch service. The post office is lucky to have such a dedicated employee — truly five-star service all the way!
- ARaudrey RichardsonNov 6, 20255.0Excellent service from Michaela . All staff are friendly and willing to help
- CCchris chesterSep 30, 20253.0Just a quick FYI the actual post office at the back of the shop doesn't open until 9am
Frequently Asked Questions About West End Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of West End Post Office in Ferryhill?
West End Post Office is open daily from 8:00 AM to 5:00 PM.
What payment methods are accepted at West End Post Office?
They accept American Express, Android Pay, Apple Pay, cash, Maestro, MasterCard, and Visa.
Can I withdraw cash at West End Post Office and are there any charges?
You can withdraw cash subject to your bank's withdrawal limits, and no charges are taken at the Post Office counter. However, your bank may charge you.
How do I deposit a cheque at West End Post Office?
Bring the cheque, a completed deposit slip (if required by your bank), and a cheque deposit envelope. Hand over the sealed envelope to receive a receipt. Please do not enclose cash.
What is the Post Office Change Giving service?
It's a service allowing business banking customers to exchange cash for coins at selected Post Office branches, including West End.
Does West End Post Office offer in-store pickup services?
Yes, in-store pickup is available at West End Post Office.
What nearby places can I visit before or after visiting West End Post Office?
You can visit Romanas (Italian restaurant), Serenity Gifts (flowers and gifts shop), or Greggs (bakery and sandwich shop) close to the Post Office.
Are there convenient dining options near West End Post Office?
Yes, nearby dining options include The Greyhound pub, Romanas Italian restaurant, and The White Horse pub and restaurant.
Where can I exchange currency near West End Post Office?
Post Office Travel Money is located nearby, providing currency exchange services convenient for your visit.
Which nearby places can help me with travel or financial services when visiting West End Post Office?
Nearby options include Mel's Travel Ferryhill for travel services and Western Union for financial services.
Brand Certified Facts from West End Post Office
This information is certified by West End Post Office and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 24, 2026Yext Knowledge Graph
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