Brand Certified
Crook Post Office
3.9(51 reviews)
Certified by Crook Post Office • May 24, 2026
Business Details
10 North Terrace, Crook, County Durham
DL15 9AZ, United Kingdom
Certified by Crook Post Office • May 24, 2026
+44 1388 762331
Certified by Crook Post Office • May 24, 2026
https://www.postoffice.co.uk/branch-finder/4093097/crook?campaignid=gmb~bf~4093097~google~na~05022025
Certified by Crook Post Office • May 24, 2026
About
Certified by Crook Post Office • May 24, 2026
Post OfficeBankBusiness Banking Services
Location
Certified by Crook Post Office • May 24, 2026
Hours
Certified by Crook Post Office • May 24, 2026
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
Saturday9:00 AM - 12:30 PM
SundayClosed
Reviews
3.9
51 reviews
5 stars
34
4 stars
2
3 stars
1
2 stars
2
1 star
12
- JVJanet VartyNov 16, 20245.0I have used Crook Post Office for years, to post parcels. Both Jackie and Andrea worked tirelessly during covid, and had to put up with a lot of abuse off rude, ignorant people. The same abuse is still going on in the new Post Office. Yes, the new area could do with being bigger, and there could be extra staff on during busy periods, but both of these issues are out of the girls hands. Why leave a bad review? I commend Jackie and Andrea on their hard work and reliability. Also keeping their cool, when dealing with rude people. Keep up the good work ladies.
- LTLouise ThompsonOct 9, 20245.0Very knowledgeable staff Always friendly and helpful
- GKGk KaveenOct 8, 20245.0The staff ( Jackie & Andrea) who work at the Post Office are very pleasant, very helpful and very knowledgeable in their job. The postoffice in itslef is well organised
- SYSarah YoungMay 24, 20215.0Staff are always very friendly and helpful. They serve you quickly and efficiently and always want to help, very impressed
- RCRob CannonDec 24, 20161.0Disgustingly rude! These people are in a public role but clearly do not know how to communicate. I've been very close to loosing my temper with the way I've been spoke to by the awful people behind the counter.
Frequently Asked Questions About Crook Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of Crook Post Office?
Crook Post Office is open Monday to Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:30 PM. It is closed on Sunday.
Can I withdraw cash at Crook Post Office, and are there any charges?
You can withdraw cash depending on the limits set by your bank. The Post Office does not charge fees for cash withdrawals, but your bank might. Check with your bank for details.
How can I deposit a cheque at Crook Post Office?
To deposit a cheque, bring the cheque, a completed deposit slip from your bank (if applicable), and a cheque deposit envelope for your bank. Hand the sealed envelope to the Post Office to receive a receipt.
What is the Change Giving service at Crook Post Office?
It's a service allowing business banking customers to exchange cash for coins at the Post Office, available with selected banks through the Change Giving and Change Giving Lite services.
Does Crook Post Office offer in-store pickup services?
Yes, Crook Post Office offers in-store pickup services to assist customers with their orders.
What payment options are accepted at Crook Post Office?
Crook Post Office accepts American Express, Android Pay, Apple Pay, cash, Maestro, Mastercard, and Visa.
What nearby places can I visit near Crook Post Office?
Nearby places include The Freezer Shop (grocery store), Premier convenience store, Crook Library, and St Catherine's Church, which you might want to visit before or after your Post Office visit.
How can I travel to Crook Post Office using public transport?
You can reach Crook Post Office via Crook railway station, a nearby train station landmark that connects to the local area.
Are there convenient courier services near Crook Post Office?
Yes, the UPS Access Point is close by for courier and delivery services, making it easy to handle parcels when visiting the Post Office.
What local amenities can I find near Crook Post Office for additional errands?
Local amenities near Crook Post Office include Boots pharmacy for health and beauty needs, Baldwins for tax services, and various eateries such as Quick Panda Express and The Indian Cottage for dining options.
Brand Certified Facts from Crook Post Office
This information is certified by Crook Post Office and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 24, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
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