Brand Certified
Billy Row Post Office
4.6(34 reviews)
Certified by Billy Row Post Office • May 24, 2026
Business Details
1 Albert Terrace, Crook, County Durham
DL15 9SU, United Kingdom
Certified by Billy Row Post Office • May 24, 2026
+44 1388 768393
Certified by Billy Row Post Office • May 24, 2026
https://www.postoffice.co.uk/branch-finder/2943093/billy-row?campaignid=gmb~bf~2943093~google~na~05022025
Certified by Billy Row Post Office • May 24, 2026
About
Certified by Billy Row Post Office • May 24, 2026
Post OfficeBankBusiness Banking Services
With over 11,500 branches the Post Office is the biggest UK retail network, with more branches than all banks and building societies combined. The Post Office provides services central to peoples’ everyday lives; We offer the UK’s largest fee free cash withdrawal network through our 11,500 branches and over 2000 ATMs and 99% of UK bank customers can access their accounts at the Post Office. We provide financial services including savings, insurance, loans, mortgages and credit cards; Government services; telephony; foreign currency; travel insurance and mail services. Post Offices branches remain highly valued and trusted, and are the focal point of many communities.
Location
Certified by Billy Row Post Office • May 24, 2026
Hours
Certified by Billy Row Post Office • May 24, 2026
Monday9:00 AM - 5:30 PM
Tuesday9:00 AM - 1:30 PM
Wednesday9:00 AM - 12:00 PM
Thursday9:00 AM - 5:30 PM
Friday9:00 AM - 2:00 PM
Saturday9:00 AM - 12:00 PM
SundayClosed
Reviews
4.6
34 reviews
5 stars
29
4 stars
2
3 stars0
2 stars
1
1 star
2
- KYKezz YFeb 2, 20261.0We have lived locally for 6 years and every time we go in the person (different person to the last time) behind the counter claims it isn't a post office and hasn't been for ages! Wether they want to make their lives easier or if it genuinely isn't I do not know.
- FMFiona MortonSep 7, 20245.0Excellent customer service
- CMcraig middletonJan 10, 20205.0Wonderful service. Always with a smile
Frequently Asked Questions About Billy Row Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of Billy Row Post Office?
Billy Row Post Office is open Monday 09:00-17:30, Tuesday 09:00-13:30, Wednesday 09:00-12:00, Thursday 09:00-17:30, Friday 09:00-14:00, Saturday 09:00-12:00, and closed on Sunday.
What payment methods are accepted at Billy Row Post Office?
Payments can be made using American Express, Android Pay, Apple Pay, Cash, Maestro, Mastercard, and Visa.
Can I withdraw cash at Billy Row Post Office and are there any charges?
Cash withdrawals can be made at the Post Office counter without fees from the Post Office; however, some banks may charge. Contact your bank for specific limits and charges.
How do I deposit a cheque at Billy Row Post Office?
Bring the cheque, a completed deposit slip from your bank, and a cheque deposit envelope. Hand the sealed envelope to staff to receive a receipt. Do not enclose cash.
What is the Post Office Change Giving service available at Billy Row Post Office?
Business banking customers can exchange cash for coins using Change Giving and Change Giving “Lite” services at the Post Office with selected banks.
Is Billy Row Post Office open on Sundays?
No, Billy Row Post Office is closed on Sundays.
What services does Billy Row Post Office provide?
It offers financial services like savings, insurance, loans, mortgages, credit cards; government services; mail services; foreign currency; travel insurance; and telephony.
Which nearby ATMs can customers use around Billy Row Post Office?
Customers can use the nearby Post Office ATMs located close to Billy Row Post Office itself and at the nearby Post Office-Billy Row ATM for convenient cash access.
What nearby dining options are available near Billy Row Post Office?
Visitors can enjoy local pubs and bars nearby such as The Green, The Green Billy Row, and Billy Row Working Mens Club, ideal for meals or drinks before or after your visit.
Are there any nearby recreational or community facilities near Billy Row Post Office?
Yes, Peases West Sports Centre and Crook Community Leisure provide gym and sports facilities nearby, while Deerness Valley Walk offers a hiking trail close to the Post Office.
Brand Certified Facts from Billy Row Post Office
This information is certified by Billy Row Post Office and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 24, 2026Yext Knowledge Graph
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