Certified by Chester-le-Street Post Office • May 24, 2026
Post OfficeBankBusiness Banking ServicesCourier ServiceShipping ServiceMoney Order ServiceMoney Transfer ServiceMailing ServiceStationery ShopVisa and Passport Office
Post Office is your one-stop shop for all postal and financial needs. Compare our mails services, including sending and posting parcels and letters as well as express, next day and special delivery options with competitive postage prices. If you're sending a parcel to Perth or a letter to Lagos we've got you covered. You can also access your personal or business bank account here. Manage your personal finances and borrowing. Pay in cash and cheques, make withdrawals or check your balance. Plus, pay bills, top up or transfer money overseas. We look forward to welcoming you to your Post Office!
Location
Certified by Chester-le-Street Post Office • May 24, 2026
Chester-le-Street Post Office
137 Front Street, Chester-le-Street, County Durham
Certified by Chester-le-Street Post Office • May 24, 2026
Monday9:00 AM - 5:30 PM
Tuesday9:00 AM - 5:30 PM
Wednesday9:00 AM - 5:30 PM
Thursday9:00 AM - 5:30 PM
Friday9:00 AM - 5:30 PM
Saturday9:00 AM - 12:30 PM
SundayClosed
Reviews
4.8
195 reviews
5 stars
183
4 stars
3
3 stars0
2 stars2
1 star
7
KB
kristian booth
May 6, 2026
1.0
Since this post office has been taken over the service is rubbish. In particular there is a member of staff there with a real attitude problem and is quite argumentative. I Won’t be going back. The old staff were excellent. Shame it’s gone down hill!
NM
Nick Mmmm
Jan 22, 2026
1.0
Absolutely terrible service. On three separate occasions the same person who works behind the counter has taken my EVRi packages and instead of putting them with the EVRi collection she has put them in the ROYAL MAIL sack.
Utter incompetence. Raise a complaint and all you get is a shrug. Disgraceful.
KJ
Kevin Jarvis
Apr 26, 2025
5.0
Went to renew driving licence because wouldn't let you do it on line without passport Lorraine behind counter was really pleasant and very helpful made experience very simple and un complicated thank you very mutch
CA
Charlotte Ashton
Jan 13, 2025
5.0
Lorraine very helpful with passport appointment. Highly recommend.
Frequently Asked Questions About Chester-le-Street Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
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