Guaranteed delivery by 9am
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to ÂŁ50 compensation included for delivery by 9am
Optional consequential loss cover up to ÂŁ10,000
Guaranteed delivery by 1pm
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to ÂŁ750 compensation included for delivery by 1pm
Optional consequential loss cover up to ÂŁ10,000
Track & Trace – follow your item from sending to receiving
Includes loss or damage cover up to ÂŁ200
Option to buy additional cover up to ÂŁ2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to ÂŁ150
Option to buy additional cover up to ÂŁ2,500
Send individual parcels up to 30kg
25% refund if your item isn’t delivered on time
Capture photo on delivery and available to see on request
The staff are fantastic. I was horrified how rude a female customer was in there today, I hope the staff are all ok and know they are appreciated by their community.
CF
Chris Freer
Apr 17, 2025
5.0
Great customer service and very knowledgeable
MP
Martin Platt
Apr 1, 2024
5.0
Lovely, very friendly Post Office the staff whom I found very easy to deal with and very helpful too. Highest recommendation.
Frequently Asked Questions About Ponsanooth Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of Ponsanooth Post Office?
Ponsanooth Post Office is open Monday to Friday from 07:30 to 19:00, Saturday from 08:00 to 19:00, and Sunday from 09:00 to 15:00.
What payment methods are accepted at Ponsanooth Post Office?
The Post Office accepts American Express, Android Pay, Apple Pay, Cash, Maestro, MasterCard, and Visa.
Can I withdraw cash at Ponsanooth Post Office and are there any charges?
Cash withdrawals depend on your bank's withdrawal limits; no charges are applied by the Post Office but your bank may charge you. Please check with your bank.
How can I deposit a cheque at Ponsanooth Post Office?
Bring the cheque, completed deposit slip from your bank if required, and a cheque deposit envelope. Hand over the sealed envelope to the Post Office and get a receipt.
What is the Change Giving service at Ponsanooth Post Office?
This service allows business banking customers to exchange cash for coins at the Post Office with selected banks. You need to be signed up through your bank.
Does Ponsanooth Post Office offer in-store pickup services?
Yes, in-store pickup is available at Ponsanooth Post Office.
What other Post Office services are near Ponsanooth Post Office?
Nearby, you can find the Post Office Travel Money for currency exchange and Ponsanooth Village Store which also offers post office services.
Are there places to eat or relax near Ponsanooth Post Office?
Yes, The Stag Hunt Inn and Treen's Brewery nearby offer food and drinks, perfect for visiting before or after your Post Office trip.
How can I reach Ponsanooth Post Office and what local attractions can I visit nearby?
Ponsanooth Post Office is located at 2 St Michaels Road, Truro. Visitors might also explore Kennel Vale Nature Reserve or attend an event at Ponsanooth Hall community center close by.
Are there any local businesses near Ponsanooth Post Office that offer related services?
Nearby businesses include Mark Shaw Photography for photography services, Maria’s Sewing Services for clothing alterations, and Shipshape Cleaning for home cleaning.
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