Send a letter from £1.25 and a small parcel from £4.19
Brand Certified
Saint Austell Post Office
2.1(40 reviews)
Certified by Saint Austell Post Office • Jun 14, 2026
Business Details
31 Fore Street, St Austell, CON
PL25 5PN, United Kingdom
Certified by Saint Austell Post Office • Jun 14, 2026
+44172670155
Certified by Saint Austell Post Office • Jun 14, 2026
https://www.postoffice.co.uk/branch-finder/5025397/st-austell?campaignid=gmb~bf~5025397~google~na~05022025
Certified by Saint Austell Post Office • Jun 14, 2026
About
Certified by Saint Austell Post Office • Jun 14, 2026
Post OfficeBankBusiness Banking Services
Saint Austell Post Office is your one-stop shop for mail and parcels, travel money, identity services and banking. We offer multi-carrier parcel and mail services with Evri, DPD and Royal Mail. In branch you'll also find bill payments and top-ups, passport applications (Check & Send), document certification and identity verification, licence applications, DVLA driving licence renewals, banking and financial services, money transfer services and travel insurance.
Location
Certified by Saint Austell Post Office • Jun 14, 2026
Hours
Certified by Saint Austell Post Office • Jun 14, 2026
Monday9:00 AM - 5:30 PM
Tuesday9:00 AM - 5:30 PM
Wednesday9:00 AM - 5:30 PM
Thursday9:00 AM - 5:30 PM
Friday9:00 AM - 5:30 PM
Saturday9:00 AM - 1:00 PM
SundayClosed
Products & Services
1 list · 7 items
Reviews
2.1
40 reviews
5 stars
9
4 stars0
3 stars
1
2 stars
4
1 star
26
- MGM GrovesMar 4, 20261.0Grey haired older lady with a vile attitude in postoffice needs to be trained in customer service skills. Seriously lacking manners and respect!!.
- VWVictoria WillsMar 2, 20262.0Staff in here act like we’ve all got all the time in the world to wait in a long queue, no sense of urgency at all from any of them when there’s several less able bodied in the queue standing for a good 20 minutes for one member of staff whilst the other one walks around doing nothing. Member of staff with the short grey hair and glasses is the absolute worst of them all. Also one rule for one and one for another, some staff let parcels go with student ID and an email and some require your driving licence and all sorts of other proof whilst looking down their nose at you. Training should be the same across the board. Possibly some training in customer service and empathy wouldn’t go amiss.
- CCCharlie ChampionDec 27, 20251.0Had to go put money in the bank, and had to go back in, asked the lady if she swap a tenner for pounds coins, she I can’t do that I’m afraid or unless you have a special card for it, waste of my time, any post office should be able to do that without a card, she was making a rude funny face at me, the attitude of her voice, I was being very polite, she was a bit rude back to me, just need to sort it out and learn how to serve customers, poor service, DON’T GO HERE 😡😡 UNHELPFUL STAFF GO TO THE POST OFFICE IN ST EVAL, very helpful staff!!
- SBSue BartlettJul 24, 20245.0I almost didn’t use this office after reading so many negative reviews, but I’m glad I gave them a chance. Needed my driving license renewed and was in and out in 5 minutes, no waiting, no problems. Service was quick and polite - can’t fault them at all. Thank you, St Austell Post Office!
- KLKatei LondonJan 7, 20241.0Rude, unhelpful,ignorant staff. They don't seem able to carry out basic post office services. Are unable or unwilling to answer questions. Seem to think they can behave as they please with no consequences. I am sending a complaint to Post Office Limited using the online form. I hope others do too.
Frequently Asked Questions About Saint Austell Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
Brand Certified Facts from Saint Austell Post Office
This information is certified by Saint Austell Post Office and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified June 14, 2026Yext Knowledge Graph
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