With over 11,500 branches the Post Office is the biggest UK retail network, with more branches than all banks and building societies combined. The Post Office provides services central to peoples’ everyday lives; We offer the UK’s largest fee free cash withdrawal network through our 11,500 branches and over 2000 ATMs and 99% of UK bank customers can access their accounts at the Post Office. We provide financial services including savings, insurance, loans, mortgages and credit cards; Government services; telephony; foreign currency; travel insurance and mail services. Post Offices branches remain highly valued and trusted, and are the focal point of many communities.
Guaranteed delivery by 9am
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £50 compensation included for delivery by 9am
Optional consequential loss cover up to £10,000
Guaranteed delivery by 1pm
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £750 compensation included for delivery by 1pm
Optional consequential loss cover up to £10,000
Track & Trace – follow your item from sending to receiving
Includes loss or damage cover up to £200
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to £150
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
25% refund if your item isn’t delivered on time
Capture photo on delivery and available to see on request
Drop off your pre-paid DPD parcel or return at this branch. Max 20kg
📦DPD Click & Collect
Collect items ordered online and delivered by DPD from this branch
Reviews
2.7
21 reviews
5 stars
8
4 stars
1
3 stars0
2 stars0
1 star
12
AF
Animal Freeride
Aug 7, 2026
1.0
How can this be called a Post Office?
I walked a mile on a Friday afternoon specifically to order foreign currency surely a basic and fundamental Post Office service, only to be told by the assistant that they were not trained to provide it.
How is this acceptable? Surely there must be a Service Level Agreement or minimum service requirement for a branch to retain Post Office status. If a customer cannot access such a basic service during normal opening hours simply because staff have not been trained, what exactly is being provided?
Having looked at the general reviews for this store, it is hardly surprising that it appears to be losing significant business. Poor training, inconsistent service and an apparent lack of basic customer focus are bound to drive customers elsewhere.
I would be very interested to know whether Post Office management is aware of the standard of service being provided at this branch and whether any action is being taken to address it.
NT
Nick Tripp
Jan 4, 2026
1.0
Never open on a Sunday. Went in at 1200hrs and man was on a break until 1230 and shop worker said they’re open until 2130 on a Sunday. Returned at 1600 PO still shut and women on till (different one to the morning) said it’s closed, she’s in her own and doesn’t do Post Office.
If your not open on a Sunday then don’t advertise you are
LR
Lisa Rains
Oct 10, 2021
1.0
Mcolls shop post office side barely open even though it says its open I give up trying, people work all day so appreciate if you say your open to be open.
CF
Chantelle Ford
Dec 2, 2019
4.0
Staff are always helpful and you don't normally have to queue too long. Much better now that there is a self service machine as well. I have never had a problem with the staff as other reviews suggest!
MH
Matthew Harris
Sep 17, 2019
1.0
Appalling customer service, unfriendly and unhelpfu staffl avoid at all costs!
Frequently Asked Questions About Saltash Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of Saltash Post Office?
Saltash Post Office is open Monday to Friday from 6:00 to 22:00, Saturday from 6:30 to 22:00, and Sunday from 7:00 to 22:00.
What payment options are accepted at Saltash Post Office?
Saltash Post Office accepts American Express, Android Pay, Apple Pay, cash, Maestro, MasterCard, and Visa.
Can I make cash withdrawals at Saltash Post Office?
Yes, you can withdraw cash at Saltash Post Office, but withdrawal limits depend on your bank account. Contact your bank for specific limits.
Are there any charges for withdrawing cash at Saltash Post Office?
No charges are taken at the Post Office counter; however, your bank may apply fees. Please check with your bank for details.
How do I deposit a cheque at Saltash Post Office?
Bring the cheque, a completed deposit slip if required by your bank, and a cheque deposit envelope to Saltash Post Office. Hand in the sealed envelope and get a receipt.
What is the Change Giving service at Saltash Post Office?
Business banking customers can exchange cash for coins using the Change Giving or Change Giving Lite services available at Saltash Post Office with selected banks.
Where can I find currency exchange services near Saltash Post Office?
Post Office Travel Money, located nearby, offers currency exchange services which you can visit before or after your visit to Saltash Post Office for travel currency needs.
How can I access banking services other than Post Office near Saltash Post Office?
Lloyds Bank and Barclays Bank are nearby and provide additional banking services that might complement your visit to Saltash Post Office.
What local shops and eateries are close to Saltash Post Office?
Nearby you can visit McColl's convenience store for groceries, or enjoy a meal or drinks at The Cockleshell Micropub, Brew & Beans café, Two For Tea café, and Codfathers fish and chips restaurant.
How can I get to Saltash Post Office and what local transport options are available?
Saltash Fore Street nearby serves as a shopping and transportation hub, and Saltash Taxis operate local taxi and shuttle services to help you reach Saltash Post Office conveniently.
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