Helston Post Office is your one-stop shop for mail and parcels, travel money, identity services and banking. We offer multi-carrier parcel and mail services with Evri, DPD and Royal Mail. In branch you'll also find bill payments and top-ups, passport applications (Check & Send), document certification and identity verification, licence applications, DVLA driving licence renewals, banking and financial services, money transfer services and travel insurance.
Guaranteed delivery by 9am
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £50 compensation included for delivery by 9am
Optional consequential loss cover up to £10,000
Guaranteed delivery by 1pm
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £750 compensation included for delivery by 1pm
Optional consequential loss cover up to £10,000
Track & Trace – follow your item from sending to receiving
Includes loss or damage cover up to £200
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to £150
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
25% refund if your item isn’t delivered on time
Capture photo on delivery and available to see on request
Drop off your pre-paid DPD parcel or return at this branch. Max 20kg
📦DPD Click & Collect
Collect items ordered online and delivered by DPD from this branch
Reviews
2.4
55 reviews
5 stars
15
4 stars
5
3 stars
1
2 stars
2
1 star
32
MH
Maddie Hagsworth
Apr 13, 2026
1.0
Mary make me cry but why
I am a 67 year old i made the effort to walk into town to post a parcel to my grandson only to be sent away by Mary
RH
Ruby Ha
Apr 13, 2026
1.0
Mary at the post office rolls her eyes,
Finds ten excuses, never tries.
“Machine’s down,” or “come back later,”
Queen of not sending parcels—Mary the Hater
NH
Nicky Hall
Mar 18, 2026
1.0
Absoloutly rubbish attitude with some staff,the owners 1 is ok the other has the look of get out of my shop staff unfortanally have save attitude
CF
charlotte Fowler
Mar 6, 2026
5.0
Visit this post office most days and the staff are always friendly and helpful. Thank you to you all 😀
HC
Happy Customer
Mar 6, 2026
5.0
Western Union transfer very capably dealt with by Hanna after another W U Agent failed to complete. Hanba has excellent customer relations.
Frequently Asked Questions About Helston Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What services does Helston Post Office offer?
Helston Post Office provides a wide range of services including fee-free cash withdrawals, savings, insurance, loans, mortgages, credit cards, government services, telephony, foreign currency exchange, travel insurance, and mail services.
What are the opening hours of Helston Post Office?
The Post Office is open Monday to Friday from 9:00 AM to 5:30 PM, and on Saturdays from 9:00 AM to 12:30 PM. It is closed on Sundays.
Can I withdraw cash at Helston Post Office without charges?
No charges are applied by the Post Office for cash withdrawals, but some banks may charge their own fees. Please check with your bank for details.
How do I deposit a cheque at Helston Post Office?
To deposit a cheque, bring the cheque, a completed deposit slip from your bank if needed, and a cheque deposit envelope for your bank. Hand over the sealed envelope at the Post Office to receive a receipt.
What payment options are accepted at Helston Post Office?
The Post Office accepts payment via American Express, Android Pay, Apple Pay, cash, Maestro, Mastercard, and Visa.
Does Helston Post Office offer in-store pickup services?
Yes, Helston Post Office offers in-store pickup services.
Where is Helston Post Office located?
Helston Post Office is located at 28-30 Coinagehall Street, Helston, Cornwall, TR13 8EE, United Kingdom.
What nearby currency exchange services can I use around Helston Post Office?
Post Office Travel Money, located nearby, provides currency exchange services which customers can use for convenient travel money needs when visiting the area.
Are there any nearby banks close to Helston Post Office?
Yes, Barclays Bank is located nearby and offers business banking services and other financial services that may complement your Post Office visits.
What are some local eateries near Helston Post Office?
Nearby dining options include Coffee Bean, Domino's Pizza Helston, Trelawney's, and The Coinage Hall, offering British, pizza, fast food, and pub-style meals respectively, ideal for grabbing a meal before or after your visit.
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