Guaranteed delivery by 9am
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to ÂŁ50 compensation included for delivery by 9am
Optional consequential loss cover up to ÂŁ10,000
Guaranteed delivery by 1pm
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to ÂŁ750 compensation included for delivery by 1pm
Optional consequential loss cover up to ÂŁ10,000
Track & Trace – follow your item from sending to receiving
Includes loss or damage cover up to ÂŁ200
Option to buy additional cover up to ÂŁ2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to ÂŁ150
Option to buy additional cover up to ÂŁ2,500
Send individual parcels up to 30kg
25% refund if your item isn’t delivered on time
Capture photo on delivery and available to see on request
Collect items ordered online and delivered by EVRi from this branch
📦EVRi Drop off
Drop off your pre-paid EVRi parcel or return at this branch. Max 15kg.
Reviews
2.8
30 reviews
5 stars
13
4 stars0
3 stars0
2 stars
1
1 star
16
WC
Welsh Wonky Cam
Aug 14, 2025
5.0
I've always found the staff to be helpful and polite when scanning and receiving parcels. Post Office counter is open until 7:30pm which is useful as it's usually quieter in the shop then.
LD
Louis Dare
Mar 29, 2024
1.0
Online information indicates that Post Offices take in old pound coins, however this one won't.
DM
Denise Monk
May 12, 2020
1.0
Absolutely disgusted, I worked in a post office for 5 years and would never treat customers in the rude, cocky and arrogant way that I just had to experience, first and last time I use this post office, One star is one to many.
Frequently Asked Questions About Cross Hands Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours for Cross Hands Post Office?
Cross Hands Post Office is open Monday to Saturday from 08:00 to 19:30, and on Sunday from 10:00 to 16:00.
Can I withdraw cash at Cross Hands Post Office, and are there any limits?
You can withdraw cash at the Post Office counter, but the amount depends on the withdrawal limits set by your bank. Please check with your bank for specific limits.
Are cash withdrawals at Cross Hands Post Office subject to fees?
No charges are taken at the Post Office counter for cash withdrawals; however, some banks may charge fees. Please verify with your bank.
How do I deposit a cheque at Cross Hands Post Office?
To deposit a cheque, bring the cheque, a completed deposit slip from your bank if applicable, and a cheque deposit envelope for your bank. Hand over the sealed envelope to the Post Office and receive a receipt.
What is the Change Giving service at Cross Hands Post Office?
The Change Giving service allows business banking customers who regularly need to exchange cash for coins to do so at the Post Office with selected banks.
Does Cross Hands Post Office offer in-store pickup?
Yes, Cross Hands Post Office offers in-store pickup services.
What payment options are accepted at Cross Hands Post Office?
Payments can be made using American Express, Android Pay, Apple Pay, Cash, Maestro, Mastercard, and Visa.
Is there a supermarket nearby where I can shop after visiting Cross Hands Post Office?
Yes, Sid's Supermarket is nearby, offering groceries and bakery items, ideal for shopping after your visit to the Post Office.
Where can I find a cafe near Cross Hands Post Office to grab a coffee or meal?
Cafe Jas and Big Bite are local cafes and restaurants near Cross Hands Post Office where you can enjoy coffee or a meal before or after your visit.
Are there financial service providers close to Cross Hands Post Office?
Yes, MP Financial Services Wales and MP Financial Services - Crosshands are nearby financial service providers you can visit in the area.
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