Newtown Post Office is your local Post Office for mail and parcels, travel money and banking. We offer multi-carrier parcel and mail services with Evri, DPD and Royal Mail. In branch you'll also find bill payments and top-ups.
Guaranteed delivery by 9am
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £50 compensation included for delivery by 9am
Optional consequential loss cover up to £10,000
Guaranteed delivery by 1pm
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £750 compensation included for delivery by 1pm
Optional consequential loss cover up to £10,000
Track & Trace – follow your item from sending to receiving
Includes loss or damage cover up to £200
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to £150
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
25% refund if your item isn’t delivered on time
Capture photo on delivery and available to see on request
Nice and convenient shop and post office very near me.And the kids are great,well I meant the staff 🤭.Always there for the customers,very helpful.Granny loves them 😀
HP
Hazel Phillips
Jan 26, 2026
5.0
Friendly and helpful
MT
Martyn Telford
Oct 30, 2025
5.0
This establishment was very helpful to me and I fully recommend shopping there 🙂
EA
Eunicia Alvares
Dec 10, 2024
5.0
I also recently had the opportunity to utilize the services of Newtown Post Office Carlisle located at Newtown Road and I was impressed by the reliability and efficiency of their postal services. As a frequent user of postal services, I have had my fair share of experiences with various post offices, but Newtown Post Office Carlisle stands out for its commitment to customer satisfaction. I personally would recommend them
They offered a variety of shipping options, including expedited and priority mail, which catered to my specific needs. The staff were transparent about the costs and helped me choose the best posting service.
I should also state that it is run by a Wonderful Couple who go way beyond and help out their customers to have the best Post Office Experience, Also so good with the kids wasn't annoyed at all and had so much patience. Good Luck To Them.
Frequently Asked Questions About Newtown Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of Newtown Post Office?
Newtown Post Office is open Monday to Saturday from 7:00 AM to 9:00 PM, and on Sundays from 8:00 AM to 2:00 PM.
Where is Newtown Post Office located?
Newtown Post Office is located at 109 Newtown Road, Carlisle, Cumbria, CA2 7JJ, United Kingdom.
What payment methods are accepted at Newtown Post Office?
You can pay using American Express, Android Pay, Apple Pay, Cash, Maestro, MasterCard, and Visa at Newtown Post Office.
Does Newtown Post Office charge for cash withdrawals?
There are no charges for cash withdrawals at the counter; however, some banks may charge. Please check with your bank for details.
How do I deposit a cheque at Newtown Post Office?
Bring the cheque, a completed deposit slip from your bank, and a cheque deposit envelope. Hand the sealed envelope to the Post Office to receive a receipt.
What is the Post Office Change Giving service?
It's a service for business banking customers to exchange cash for coins at the Post Office with selected banks using Change Giving or Change Giving “Lite”.
How can I find Newtown Post Office near other local amenities?
Newtown Post Office is near SPAR Newtown Road convenience store and the WordForWord Theatre, making it convenient to visit while shopping or enjoying local entertainment.
Are there any beauty and spa services near Newtown Post Office?
Yes, nearby beauty and spa options include Beauty By Alice Holmes, Chique hair & beauty, and The Browage, perfect for a visit before or after the Post Office.
What accommodations are available near Newtown Post Office?
Harbour Lights Hotel is close by, offering accommodation and event planning services if you need a place to stay while visiting the area.
Can Newtown Post Office assist with business banking services?
Yes, Newtown Post Office provides business banking services including access to services like Change Giving for business customers.
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