Thelwall Post Office is your local Post Office for mail and parcels, travel money and banking. We offer multi-carrier parcel and mail services with Evri, DPD and Royal Mail. In branch you'll also find bill payments and top-ups and banking and financial services.
Guaranteed delivery by 9am
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £50 compensation included for delivery by 9am
Optional consequential loss cover up to £10,000
Guaranteed delivery by 1pm
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £750 compensation included for delivery by 1pm
Optional consequential loss cover up to £10,000
Track & Trace – follow your item from sending to receiving
Includes loss or damage cover up to £200
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to £150
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
25% refund if your item isn’t delivered on time
Capture photo on delivery and available to see on request
Drop off your pre-paid DPD parcel or return at this branch. Max 20kg
📦DPD Click & Collect
Collect items ordered online and delivered by DPD from this branch
Reviews
2.9
26 reviews
5 stars
12
4 stars0
3 stars0
2 stars
1
1 star
13
AP
andrew pickles
Jul 20, 2026
2.0
Very poorly run post office. Everything you ask them to do it seems like it’s the first time they have ever been asked that and they take absolutely ages doing simple tasks .
I had to ask the teller multiple times to stop licking his fingers when counting out my money but it was hard to get through to him as he didn’t speak much English .
Not what you would expect from a post office service - best to avoid if possible and go elsewhere
SS
Samantha Self
Feb 24, 2026
5.0
Lovely staff and always seem to be open during the middle of the day when I visit. Also let me bring my dog in if I'm quick. Would recommend.
KM
Katey Muskett
Oct 22, 2024
1.0
A sign saying no dogs apart from guide dogs on the door so I took my trainee very well behaved guide dog in only to be told to leave. Appalling, will never EVER return 🦮
Frequently Asked Questions About Thelwall Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of Thelwall Post Office?
Thelwall Post Office is open Monday to Friday from 9:00 AM to 5:00 PM, and on Saturdays from 9:00 AM to 12:30 PM. It is closed on Sundays.
What payment options are accepted at Thelwall Post Office?
Thelwall Post Office accepts American Express, Android Pay, Apple Pay, cash, Maestro, MasterCard, and Visa as payment methods.
Can I withdraw cash at Thelwall Post Office?
Yes, you can withdraw cash at Thelwall Post Office, but the amount depends on the withdrawal limits set by your bank. Please check directly with your bank for specific limits.
Is there a fee for withdrawing cash at Thelwall Post Office?
No charges are taken at the Post Office counter for cash withdrawals; however, some banks may charge fees. Please check with your bank for details.
How do I deposit a cheque at Thelwall Post Office?
To deposit a cheque, bring the cheque, a completed deposit slip if required by your bank, and a cheque deposit envelope to the branch. Hand over the sealed envelope and receive a receipt.
What is the Post Office Change Giving service available at Thelwall Post Office?
Business banking customers can exchange cash for coins using the Change Giving and Change Giving "Lite" services at Thelwall Post Office with selected banks.
Where can I exchange currency near Thelwall Post Office?
Post Office Travel Money, a currency exchange service, is located near Thelwall Post Office, making it convenient to exchange money before or after your visit.
Are there dining options near Thelwall Post Office where I can grab a meal?
Yes, nearby restaurants such as Pizza Time Warrington, Lymm Pizza, and Thelwall Bakehouse offer various food options if you want to enjoy a meal before or after your visit.
What local services are available near Thelwall Post Office for car and travel needs?
Nearby you can find Cheshire Car Detailing for valet services, Carls Private and Executive Hire for taxi services, and Grand Carriage Company for town car services, providing convenient travel options.
Are there any local schools or community places near Thelwall Post Office?
Yes, Thelwall Community Junior School is nearby, as well as the Grappenhall and Thelwall Royal British Legion, a community pub and social service organization, offering local community engagement.
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