Send a letter from ÂŁ1.25 and a small parcel from ÂŁ4.19
Brand Certified
West Heath Post Office
2.1(62 reviews)
Certified by West Heath Post Office • Aug 16, 2026
Business Details
10 West Heath Shopping Centre, Congleton, CHW
CW12 4NB, United Kingdom
Certified by West Heath Post Office • Aug 16, 2026
+44 1260 278435
Certified by West Heath Post Office • Aug 16, 2026
https://www.postoffice.co.uk/branch-finder/2994321/west-heath?campaignid=gmb~bf~2994321~google~na~05022025
Certified by West Heath Post Office • Aug 16, 2026
About
Certified by West Heath Post Office • Aug 16, 2026
Post OfficeBankBusiness Banking Services
West Heath Post Office is your one-stop shop for mail and parcels, travel money, identity services and banking. We offer multi-carrier parcel and mail services with Evri, DPD and Royal Mail. In branch you'll also find bill payments and top-ups, document certification and identity verification, banking and financial services, money transfer services and travel insurance.
Location
Certified by West Heath Post Office • Aug 16, 2026
West Heath Post Office
10 West Heath Shopping Centre, Congleton, CHW
CW12 4NB, United Kingdom
Hours
Certified by West Heath Post Office • Aug 16, 2026
Monday6:00 AM - 8:00 PM
Tuesday6:00 AM - 8:00 PM
Wednesday6:00 AM - 8:00 PM
Thursday6:00 AM - 8:00 PM
Friday6:00 AM - 8:00 PM
Saturday7:00 AM - 8:00 PM
Sunday7:00 AM - 7:00 PM
Products & Services
2 lists · 9 items
Reviews
2.1
62 reviews
5 stars
12
4 stars
4
3 stars
2
2 stars
5
1 star
39
- GCGary ClaytonApr 21, 20261.0Post office staff are absolutely useless!!!
- JBJulie BlackbandApr 15, 20261.0Again when my husband visited today, 1 member of staff behind the counter. Luckily no queue, however staff member on phone no acknowledgment, walked off, waited about 20 minutes with a queue behind him forming. No customer service skills when he eventually decided to serve no apology. Seriously need either new staff or some training.
- MMMJMar 24, 20264.0Deborah always works so hard and is so often on her own. Always friendly and professional but usually a big queue. Always a calm place and you rarely have to wait too long.
- SWSue WalkerMar 17, 20261.0Why is there inly ever one person at the counter shocking service
- PFPamela FearnsOct 3, 20231.0Dreadful service. One person on the counter and huge queue. Three people in front of me and waited over half an hour to get served. Queue was about 10 people behind me. One member of staff on the counter and in between serving he was clearing up and doing other jobs. Need more staff!
Frequently Asked Questions About West Heath Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of West Heath Post Office?
West Heath Post Office is open from 6:00 AM to 8:00 PM Monday through Saturday, and from 7:00 AM to 8:00 PM on Sunday.
What payment options are accepted at West Heath Post Office?
West Heath Post Office accepts American Express, Android Pay, Apple Pay, Cash, Maestro, Mastercard, and Visa.
Can I withdraw cash at West Heath Post Office and are there any fees?
You can withdraw cash depending on your bank's withdrawal limits. There are no charges at the Post Office, but your bank may charge fees. Check with your bank for details.
How do I deposit a cheque at West Heath Post Office?
Bring the cheque, a completed deposit slip from your bank, and a cheque deposit envelope to the branch. Hand over the sealed envelope to receive a receipt for your deposit.
What is the Post Office Change Giving service available at West Heath Post Office?
It's a service for business banking customers to exchange cash for coins regularly, available with selected banks at the Post Office.
Does West Heath Post Office offer in-store pickup services?
Yes, West Heath Post Office offers in-store pickup services.
Which nearby coffee shop can I visit before or after my visit to West Heath Post Office?
Barbertini Coffee and Shakes is a nearby coffee shop where you can enjoy coffee or smoothies before or after your visit to West Heath Post Office.
Are there any nearby pharmacies close to West Heath Post Office for health-related needs?
Yes, West Heath Pharmacy is located nearby. You can conveniently visit it for prescriptions or health consultations before or after your Post Office visit.
Where can I find food options near West Heath Post Office?
Nearby dining options include Aman's Restaurant for Indian cuisine, Mario's Fish Bar for fast food, and Subway for sandwiches, all within walking distance from West Heath Post Office.
What are some retail stores near West Heath Post Office for shopping needs?
Home Bargains and Mencap Shop - Congleton are nearby retail stores where you can shop for various goods around the West Heath Post Office area.
Brand Certified Facts from West Heath Post Office
This information is certified by West Heath Post Office and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 16, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website