Send a letter from £1.25 and a small parcel from £4.19
Brand Certified
High Town Post Office
3.7(75 reviews)
Certified by High Town Post Office • Oct 04, 2026
Business Details
26 Biddulph Rd, Congleton, CHW
CW12 3LG, United Kingdom
Certified by High Town Post Office • Oct 04, 2026
+44 1260 272997
Certified by High Town Post Office • Oct 04, 2026
https://www.postoffice.co.uk/branch-finder/2804328/high-town?campaignid=gmb~bf~2804328~google~na~05022025
Certified by High Town Post Office • Oct 04, 2026
About
Certified by High Town Post Office • Oct 04, 2026
Post OfficeBankBusiness Banking Services
High Town Post Office is your one-stop shop for mail and parcels, travel money, identity services and banking. We offer multi-carrier parcel and mail services with Evri, DPD and Royal Mail. In branch you'll also find bill payments and top-ups, document certification and identity verification, banking and financial services, money transfer services and travel insurance.
Location
Certified by High Town Post Office • Oct 04, 2026
Hours
Certified by High Town Post Office • Oct 04, 2026
Monday7:30 AM - 5:15 PM
Tuesday7:30 AM - 5:15 PM
Wednesday7:30 AM - 5:15 PM
Thursday7:30 AM - 5:15 PM
Friday7:30 AM - 5:15 PM
Saturday7:30 AM - 1:00 PM
SundayClosed
Products & Services
2 lists · 9 items
Reviews
3.7
75 reviews
5 stars
48
4 stars1
3 stars
3
2 stars
5
1 star
18
- AAASep 8, 20261.0Been going here for years and just about had it with the snark from the owner every single time. Excessively impatient/rude tone and sarcastic comments. If you hate having customers so much maybe find something else to do.
- LMLady's MumSep 5, 20262.0Handy having a post office one can walk to. Not great having to deal with some very rude staff. And fed up of them closing early. Why are the opening hours posted as closing at 5:15pm but often get there minutes after 5pm and they are already shut up and have left?
- ASAnthony SmithJul 29, 20261.0Useless
- JCJonny CooperJun 5, 20261.0Absolutely appalling service. Avoid this place at all costs. I went in to collect a parcel and was met with an unbelievable level of hostility. The woman handling the Post Office counter—a lady with short dark hair, who I believe actually owns this outrageously overpriced shop—was phenomenally rude. She made it feel like holding and handing over a package was a massive personal insult to her. Let’s be clear: IF YOU DO NOT WANT TO PROVIDE A COLLECTION SERVICE THEN STOP OFFERING IT TO POSTAL CUSTOMERS! Don't take out your misery on people who are simply trying to pick up their parcels. Between the astronomical prices in the shop and the genuinely toxic attitude at the counter, I would highly advise taking your business elsewhere. Let’s hope that Royal Mail removes the post office side and the over price shop dies in turn. As this lady doesn’t deserve any more custom
- RHRuby HortonApr 15, 20265.0Jane and staff always helpful
Frequently Asked Questions About High Town Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of High Town Post Office?
High Town Post Office is open Monday to Friday from 7:30 AM to 5:15 PM and on Saturdays from 7:30 AM to 1:00 PM. It is closed on Sundays.
Can I withdraw cash for free at High Town Post Office?
Yes, the Post Office offers the UK's largest fee-free cash withdrawal network. However, some banks may charge fees, so please check with your bank.
How do I deposit a cheque at High Town Post Office?
To deposit a cheque, bring the cheque, a completed deposit slip from your bank if applicable, and a cheque deposit envelope to the branch. Hand over your sealed envelope to receive a receipt.
Does High Town Post Office accept card payments?
Yes, it accepts various payment options including American Express, Android Pay, Apple Pay, Cash, Maestro, MasterCard, and Visa.
What services does High Town Post Office offer?
High Town Post Office provides financial services such as savings, insurance, loans, mortgages, credit cards; government services; telephony; foreign currency; travel insurance; and mail services.
Can I use in-store pickup services at High Town Post Office?
Yes, High Town Post Office offers in-store pickup services.
What is the Post Office Change Giving service?
The Change Giving service allows business banking customers to exchange cash for coins at the Post Office with selected banks.
Which nearby eateries can I visit before or after using High Town Post Office?
Nearby eateries include Hightown Fish & Chip Shop, Go East Chinese Restaurant, M & A's Buttylicious cafe, and The Railway Inn gastropub, providing great options for meals around your visit.
What nearby transport stations can help me reach High Town Post Office?
Nearby train stations such as Northern Rail - Congleton Railway Station, Macclesfield Train Station, Manchester Picadilly, and Congleton station can help you easily reach High Town Post Office.
Are there nearby financial services around High Town Post Office for additional assistance?
Yes, nearby financial services include Western Union and Elizabeth's Group, which can complement the services you receive at High Town Post Office.
Brand Certified Facts from High Town Post Office
This information is certified by High Town Post Office and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 04, 2026Yext Knowledge Graph
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