Congleton Post Office is your local Post Office for mail and parcels, travel money and banking. We offer multi-carrier parcel and mail services with Evri, DPD and Royal Mail. In branch you'll also find bill payments and top-ups.
Guaranteed delivery by 9am
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £50 compensation included for delivery by 9am
Optional consequential loss cover up to £10,000
Guaranteed delivery by 1pm
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £750 compensation included for delivery by 1pm
Optional consequential loss cover up to £10,000
Track & Trace – follow your item from sending to receiving
Includes loss or damage cover up to £200
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to £150
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
25% refund if your item isn’t delivered on time
Capture photo on delivery and available to see on request
Drop off your pre-paid DPD parcel or return at this branch. Max 20kg
📦DPD Click & Collect
Collect items ordered online and delivered by DPD from this branch
Reviews
4.0
7 reviews
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1 star
1
AM
Al MacKinnon
Jul 16, 2026
5.0
Friendly helpful staff, unlike any of the other post offices in Congleton.
RT
Raymond Timmis
May 23, 2026
5.0
Open 7 days a week and very helpful staff an absolute blessing for this town!
MM
MrDCWood
Feb 19, 2025
4.0
A very small local Post Office with only one counter. They are unable to deal with vehicle tax, passport application, TV Licenses or EVRI parcels. However, they do clearly list what services they can and can’t provide in the WHSmith store.
This Post Office can do banking, they can process banking/bill payments, send mail throughout the U.K./internationally, top up gas & electric, order foreign currency, and can be used as a drop-off point. The staff here all work so hard and do their best to serve the public with the resources they have. Another counter and extra staff are needed, but everyone does their best to serve the public. Have used this post office many times and have always been satisfied with the service I’ve received. Always friendly and professional! Thank you all!
KC
Karolina Czupkowska
Dec 8, 2023
5.0
very nice service, even when there is a lot of traffic in the store, they do everything to deal with it, I am glad that now the post office is so close
RI
Rosie Ilieva
Feb 26, 2022
5.0
Such a great staff. Always smiling and providing the best customer service! They just literally saved my weekend and I'm very grateful to them x
Frequently Asked Questions About Congleton Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of Congleton Post Office?
Congleton Post Office is open Monday to Saturday from 9:00 AM to 5:30 PM, and Sunday from 10:00 AM to 4:00 PM.
What payment methods are accepted at Congleton Post Office?
The Post Office accepts American Express, Android Pay, Apple Pay, Cash, Maestro, Mastercard, and Visa.
Can I withdraw cash at Congleton Post Office and are there any charges?
You can withdraw cash at Congleton Post Office subject to withdrawal limits set by your bank. The Post Office does not charge for this service, but your bank may apply charges.
How do I deposit a cheque at Congleton Post Office?
Bring the cheque, a completed deposit slip from your bank (if applicable), and a bank cheque deposit envelope. Hand over the sealed envelope to the Post Office to receive a deposit receipt.
What is the Change Giving service at Congleton Post Office?
The Change Giving service allows business banking customers to exchange cash for coins at the Post Office with selected banks.
Is in-store pickup available at Congleton Post Office?
Yes, Congleton Post Office offers in-store pickup services.
Which nearby places can help me find Congleton Post Office?
Congleton Post Office is located near WHSmith bookstore and Superdrug pharmacy, which can help guide you to the location on 39 High Street, Congleton.
What nearby shops can I visit after my visit to Congleton Post Office?
After visiting the Post Office, you might enjoy shopping at Congleton Makers Market, B&M Stores, or browsing at Attitude Gallery art gallery nearby.
Are there nearby places where I can get food or drinks around Congleton Post Office?
Yes, nearby options include Costa Express bakery and eatery or Costa Coffee cafe for beverages and snacks.
Where can I find pharmacies near Congleton Post Office?
Superdrug and Superdrug Pharmacy are nearby locations where you can find pharmacy and beauty supplies close to the Post Office.
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