Chester Post Office is your one-stop shop for mail and parcels, travel money, identity services and banking. We offer multi-carrier parcel and mail services with Evri, DPD and Royal Mail. In branch you'll also find bill payments and top-ups, passport applications (Check & Send), document certification and identity verification, banking and financial services, money transfer services and travel insurance.
Guaranteed delivery by 9am
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £50 compensation included for delivery by 9am
Optional consequential loss cover up to £10,000
Guaranteed delivery by 1pm
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £750 compensation included for delivery by 1pm
Optional consequential loss cover up to £10,000
Track & Trace – follow your item from sending to receiving
Includes loss or damage cover up to £200
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to £150
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
25% refund if your item isn’t delivered on time
Capture photo on delivery and available to see on request
Drop off your pre-paid DPD parcel or return at this branch. Max 20kg
📦DPD Click & Collect
Collect items ordered online and delivered by DPD from this branch
Reviews
2.0
78 reviews
5 stars
15
4 stars
4
3 stars1
2 stars
4
1 star
54
GI
Glitter I
6 days ago
1.0
Would personally avoid this post office, the woman behind the counter was rude and unfriendly, to not just me but everyone I’d observed her serve!
IK
Imran Khan
Aug 6, 2026
1.0
Absolutely horrible service, Gave them an address to send my parcel, the man behind the counter wrote completely wrong address and now my parcel is missing!!when I went to ask them about it the manager turned around and asking me why didn't I use the Especial service! The manager was very rude and loud.no remorse after that they messed up my delivery. When mentioned that they wrote wrong address the lady goes like I can't do anything.
Very lazy people.
MP
Mark Povey
Jul 17, 2026
5.0
I used the post office in Chester to send a urgent letter to DWP in the Midlands. And the staff were very helpful.
MM
Mike
Jun 20, 2026
4.0
All smooth on Saturday - just no internet
KP
King Perrance
May 27, 2026
1.0
I would give a 0* if possible. 2 members of staff, one was lovely and helpful and the other totally obnoxious and rude.
I honestly don't know who's bright idea it was to put a Post Office in a Basement where nobody can get any phone signal to generate labels etc, so everyone is sent back upstairs and made to re-queue again. After doing this myself, re-queueing only to be told the systems have gone down? Why was that? Because your Post Office is in a basement maybe? 🤦♂️
Painful experience, never again.
Frequently Asked Questions About Chester Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of Chester Post Office?
Chester Post Office is open Monday to Saturday from 9:00 AM to 5:30 PM and is closed on Sundays.
Can I withdraw cash at Chester Post Office and are there any charges?
You can withdraw cash at Chester Post Office depending on your bank's withdrawal limits. There are no charges from the Post Office, but your bank may charge fees. Please check with your bank for details.
How do I deposit a cheque at Chester Post Office?
To deposit a cheque, bring the cheque, a completed deposit slip from your bank if required, and a cheque deposit envelope to the branch. Hand over the sealed envelope to the Post Office and you will receive a receipt.
Does Chester Post Office offer any business banking services?
Yes, Chester Post Office provides business banking services including Change Giving and Change Giving “Lite” for exchanging cash for coins with selected banks.
What payment methods are accepted at Chester Post Office?
Chester Post Office accepts American Express, Android Pay, Apple Pay, Cash, Maestro, Mastercard, and Visa payment options.
What is the Change Giving service at Chester Post Office?
The Change Giving service allows business customers to exchange cash for coins at Chester Post Office with selected banks, helping with regular cash management needs.
Can I pick up parcels at Chester Post Office?
Yes, Chester Post Office offers in-store pickup services for parcel collections.
What nearby shops can I visit when at Chester Post Office?
Nearby shops include WHSmith for books and office supplies, Yankee Candle for gifts, JD Sports for sportswear, and Greggs for bakery and sandwiches, all within walking distance of Chester Post Office.
Are there any landmarks near Chester Post Office to visit?
Yes, landmarks near Chester Post Office include the Walls of Chester and the Eastgate Clock, both popular historical attractions worth visiting before or after your trip to the Post Office.
What nearby banks and ATMs are close to Chester Post Office?
Nearby banking options include Halifax and HSBC, which offer bank and ATM services close to Chester Post Office for your convenience.
Brand Certified Facts from Chester Post Office
This information is certified by Chester Post Office and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 16, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: