Brand Certified
Chester Post Office
2.0(72 reviews)
Certified by Chester Post Office • May 24, 2026
Business Details
5-7 Foregate Street, Chester, Cheshire
CH1 1HH, United Kingdom
Certified by Chester Post Office • May 24, 2026
+44 3457 223344
Certified by Chester Post Office • May 24, 2026
https://www.postoffice.co.uk/branch-finder/1006150/chester?campaignid=gmb~bf~1006150~google~na~05022025
Certified by Chester Post Office • May 24, 2026
About
Certified by Chester Post Office • May 24, 2026
Post OfficeBankBusiness Banking Services
Location
Certified by Chester Post Office • May 24, 2026
Hours
Certified by Chester Post Office • May 24, 2026
Monday9:00 AM - 5:30 PM
Tuesday9:00 AM - 5:30 PM
Wednesday9:00 AM - 5:30 PM
Thursday9:00 AM - 5:30 PM
Friday9:00 AM - 5:30 PM
Saturday9:00 AM - 5:30 PM
SundayClosed
Reviews
2.0
72 reviews
5 stars
14
4 stars
3
3 stars1
2 stars
4
1 star
50
- RBRadek BlaszczakMay 14, 20261.0The worst post office I have ever seen. If I could I would give 0 stars and -5 to Christine which is the most unprofessional person on this planet. Rude. Avoid and go to northgate street post office instead.
- ARAusra RezgyteMay 9, 20261.0Wouldn’t recommend using this post office. I went to pick up a parcel and gave them my first and last name, but they couldn’t find it. The post office is in the basement, so they had no internet, meaning I couldn’t check whether the parcel was under a different name. I went outside to get signal, checked the details, and confirmed the name was exact. When I came back, they said they had found the parcel, but claimed the address I mentioned before didn’t match the one on the parcel. They then asked for my ID. I asked if a photo ID was okay, and the guy at the desk said yes, but the lady behind him said that photo IDs could be changed with AI, basically implying that I shouldn’t be trusted, which was honestly a very strange thing to say. After that, I showed my ID, which had the same name as the parcel, but they insisted I needed an ID with the same address as the parcel, even though the name matched. I eventually gave up, and once I said I don’t live in the UK, they suddenly just asked for the pickup code and barcode instead. Overall, one of the strangest experiences I’ve had trying to collect a parcel, especially considering the package was only worth £5 from Vinted.
- CCChakkri “Cindy Sexy Hot” ChookanApr 30, 20261.0We just left the post office for sending money home but the staff refused to give us the services maybe we are Asian and I am transgender and he gave no any reasons why we can’t sending money , I would like to give me my voices to reviews this bad experiences
- MMMikeApr 24, 20264.0Visited info passport verification, unable to help us, and got myself stuck in lift on way out, post office is in basement, not ideal when you are disabled, i don't think post office, will charge layout, any time soon🥵
- JJJ JMar 28, 20261.0Diabolical for a city centre PO. Website says open until 5.30pm on a Saturday, so I went to town with a bag or parcels to post. Got to the PO for 12.30pm. There were chairs shoved across the entrance, and a member of staff behind the counter saying they were closed. Update your website to avoid messing your customers around. You're either open or you're not!
Frequently Asked Questions About Chester Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of Chester Post Office?
Chester Post Office is open Monday to Saturday from 9:00 AM to 5:30 PM and is closed on Sundays.
Can I withdraw cash at Chester Post Office and are there any charges?
You can withdraw cash at Chester Post Office depending on your bank's withdrawal limits. There are no charges from the Post Office, but your bank may charge fees. Please check with your bank for details.
How do I deposit a cheque at Chester Post Office?
To deposit a cheque, bring the cheque, a completed deposit slip from your bank if required, and a cheque deposit envelope to the branch. Hand over the sealed envelope to the Post Office and you will receive a receipt.
Does Chester Post Office offer any business banking services?
Yes, Chester Post Office provides business banking services including Change Giving and Change Giving “Lite” for exchanging cash for coins with selected banks.
What payment methods are accepted at Chester Post Office?
Chester Post Office accepts American Express, Android Pay, Apple Pay, Cash, Maestro, Mastercard, and Visa payment options.
What is the Change Giving service at Chester Post Office?
The Change Giving service allows business customers to exchange cash for coins at Chester Post Office with selected banks, helping with regular cash management needs.
Can I pick up parcels at Chester Post Office?
Yes, Chester Post Office offers in-store pickup services for parcel collections.
What nearby shops can I visit when at Chester Post Office?
Nearby shops include WHSmith for books and office supplies, Yankee Candle for gifts, JD Sports for sportswear, and Greggs for bakery and sandwiches, all within walking distance of Chester Post Office.
Are there any landmarks near Chester Post Office to visit?
Yes, landmarks near Chester Post Office include the Walls of Chester and the Eastgate Clock, both popular historical attractions worth visiting before or after your trip to the Post Office.
What nearby banks and ATMs are close to Chester Post Office?
Nearby banking options include Halifax and HSBC, which offer bank and ATM services close to Chester Post Office for your convenience.
Brand Certified Facts from Chester Post Office
This information is certified by Chester Post Office and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 24, 2026Yext Knowledge Graph
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