With over 11,500 branches the Post Office is the biggest UK retail network, with more branches than all banks and building societies combined. The Post Office provides services central to peoples’ everyday lives; We offer the UK’s largest fee free cash withdrawal network through our 11,500 branches and over 2000 ATMs and 99% of UK bank customers can access their accounts at the Post Office. We provide financial services including savings, insurance, loans, mortgages and credit cards; Government services; telephony; foreign currency; travel insurance and mail services. Post Offices branches remain highly valued and trusted, and are the focal point of many communities.
Guaranteed delivery by 9am
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £50 compensation included for delivery by 9am
Optional consequential loss cover up to £10,000
Guaranteed delivery by 1pm
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £750 compensation included for delivery by 1pm
Optional consequential loss cover up to £10,000
Track & Trace – follow your item from sending to receiving
Includes loss or damage cover up to £200
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to £150
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
25% refund if your item isn’t delivered on time
Capture photo on delivery and available to see on request
Frequently Asked Questions About Velindre Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of Velindre Post Office?
Velindre Post Office is open Monday to Friday from 09:00 to 16:00 and closed on Saturdays and Sundays.
Which payment methods are accepted at Velindre Post Office?
Payments can be made using American Express, Android Pay, Apple Pay, cash, Maestro, Mastercard, and Visa.
Can I withdraw cash at Velindre Post Office without fees?
Yes, the Post Office offers the UK's largest fee-free cash withdrawal network; however, some banks may charge fees. Please check with your bank.
How do I deposit a cheque at Velindre Post Office?
Bring your cheque, a completed deposit slip from your bank if applicable, and a cheque deposit envelope for your bank. Hand over the sealed envelope to receive a receipt.
What is the Change Giving service offered at Velindre Post Office?
Business banking customers can exchange cash for coins through the Change Giving and Change Giving “Lite” services at the Post Office with selected banks.
Are there any nearby places to grab a bite or coffee after visiting Velindre Post Office?
Yes, nearby you can find Pommes cafe and restaurant, as well as several bakeries like Felindre Cakes and Becws Felindre Bakehouse for food and refreshments.
Where can I do some grocery shopping near Velindre Post Office?
You can visit nearby grocery stores such as Morrisons Daily supermarket and convenience stores like Spar and Londis, all close to the Post Office.
Which nearby places provide community or cultural services close to Velindre Post Office?
Nearby community services include Drefach Felindre Gardening Club and the Create-Ahh music venue and community center, providing local engagement opportunities.
Can I get printing or sign-making services near Velindre Post Office?
Yes, Action Graffix nearby offers sign-making and printing services, perfect for your printing needs close to the Post Office.
Is there a barber or beauty service near Velindre Post Office?
The Barbershed, a nearby barber and beauty service, is available close to the Post Office if you need grooming services.
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