Guaranteed delivery by 9am
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to ÂŁ50 compensation included for delivery by 9am
Optional consequential loss cover up to ÂŁ10,000
Guaranteed delivery by 1pm
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to ÂŁ750 compensation included for delivery by 1pm
Optional consequential loss cover up to ÂŁ10,000
Track & Trace – follow your item from sending to receiving
Includes loss or damage cover up to ÂŁ200
Option to buy additional cover up to ÂŁ2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to ÂŁ150
Option to buy additional cover up to ÂŁ2,500
Send individual parcels up to 30kg
25% refund if your item isn’t delivered on time
Capture photo on delivery and available to see on request
Frequently Asked Questions About Cefn Hengoed Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of Cefn Hengoed Post Office?
The post office is open daily from 08:30 to 17:30.
Can I pick up orders in store at Cefn Hengoed Post Office?
Yes, Cefn Hengoed Post Office offers in-store pickup services.
What payment methods are accepted at Cefn Hengoed Post Office?
They accept American Express, Android Pay, Apple Pay, cash, Maestro, Mastercard, and Visa.
How much cash can I withdraw at Cefn Hengoed Post Office?
The withdrawal amount depends on your bank's limits. Please contact your bank for details.
Is there a charge for making cash withdrawals at the Post Office?
No charge is taken at the Post Office counter, but your bank may charge you. Check with your bank for details.
How do I deposit a cheque at Cefn Hengoed Post Office?
Bring the cheque, a completed deposit slip if required, and a cheque deposit envelope to your nearest branch. The Post Office will provide a receipt for the deposit envelope.
What is the Post Office Change Giving service?
If you are a business banking customer, you can exchange cash for coins at the Post Office using the Change Giving or Change Giving Lite services with selected banks.
What convenience store is located near Cefn Hengoed Post Office?
Magnum Stores, a supermarket and convenience store, is located nearby. Customers can shop there before or after visiting the Post Office.
Are there any parcel or courier services near Cefn Hengoed Post Office?
Yes, the Evri ParcelShop offering food delivery and courier services is nearby, providing convenient options for parcel sending or receiving near the Post Office.
Where can I find local dining or social spots close to Cefn Hengoed Post Office?
Nearby you can visit the Lindsey Club, a pub offering a social atmosphere, or the Cross Keys Pub Cefn Hengoed, which is a bar and hotel. These spots are great for a meal or drink before or after your visit to the Post Office.
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