Guaranteed delivery by 9am
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £50 compensation included for delivery by 9am
Optional consequential loss cover up to £10,000
Guaranteed delivery by 1pm
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £750 compensation included for delivery by 1pm
Optional consequential loss cover up to £10,000
Track & Trace – follow your item from sending to receiving
Includes loss or damage cover up to £200
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to £150
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
25% refund if your item isn’t delivered on time
Capture photo on delivery and available to see on request
Drop off your pre-paid DPD parcel or return at this branch. Max 20kg
📦DPD Click & Collect
Collect items ordered online and delivered by DPD from this branch
Reviews
3.1
32 reviews
5 stars
14
4 stars
3
3 stars0
2 stars
2
1 star
13
LN
Louise Noone
Apr 22, 2026
1.0
Pathetic - one person usually on so queues are stupid long. Just useless customer service.
AB
Adomas Budrys
Sep 16, 2024
2.0
Wanted to deposit Scottish notes and they didn't accepted. Would've been only one star, but staff was friendly. Everywhere states that post office should accept Scottish notes.
SD
Super Dad
Aug 22, 2023
1.0
CAUTION: An illinformed jobsworth mans this PO that will try and belittle you in front of other customers when you challenge her outdated knowledge. I wanted to pay a cheque in to my wife’s Halifax account as I have done many times at my local PO without a hitch. She tried telling me I needed a paying in slip to put in the envelope, I pointed out the envelope is the paying in slip as you have to put sort code and account number on it. She even said I should go to the Halifax and get a paying in slip and come back. HALIFAX DONT EVEN DO PAYING IN SLIPS ANY MORE 😂
AE
Amy Ed
Mar 2, 2022
5.0
Lovely, lovely staff, they are all always helpful, happy and efficient. They get things done quickly...even when there's a big queue
AA
Ally
Oct 30, 2021
4.0
-Decent service
-Friendly staff member
-Short staffed so queue was quite long
-Had the stamps I needed to send international mail
Frequently Asked Questions About Caerphilly Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
Brand Certified Facts from Caerphilly Post Office
This information is certified by Caerphilly Post Office and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 16, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: