Guaranteed delivery by 9am
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £50 compensation included for delivery by 9am
Optional consequential loss cover up to £10,000
Guaranteed delivery by 1pm
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £750 compensation included for delivery by 1pm
Optional consequential loss cover up to £10,000
Track & Trace – follow your item from sending to receiving
Includes loss or damage cover up to £200
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to £150
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
25% refund if your item isn’t delivered on time
Capture photo on delivery and available to see on request
Drop off your pre-paid DPD parcel or return at this branch. Max 20kg
📦DPD Click & Collect
Collect items ordered online and delivered by DPD from this branch
Reviews
2.8
40 reviews
5 stars
16
4 stars
1
3 stars
2
2 stars
2
1 star
19
BB
Bangsat
Apr 8, 2026
5.0
These guys are always efficient and do well handling big queues being the only post office nearby
SC
Sony Cortes
Apr 3, 2026
5.0
Customer service and assistance with submitting documents is excellent.
AI
Abigail I
Mar 19, 2026
1.0
I posted a parcel and asked for the cheapest option. Once I left, I looked at the receipt and saw they charged the most expensive.
EE
Edge
Nov 13, 2024
1.0
I’ve been going to post office for 4 years, and have always found the staff to be miserable and unhelpful, often hostile to my enquiries. I avoid going there and use any other means of posting. Not like other Ely shops where people are generally friendly and helpful.
DW
Daniel Whitehead
Jun 13, 2024
1.0
Poor customer service always try and up sell you the most expensive delivery, do not proactively inform you of the available options. Just a very can’t be bothered you have to use us attitude !!!!
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the Ely Post Office's opening hours?
The Ely Post Office is open Monday to Friday from 9:00 AM to 5:30 PM and on Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
What payment methods does Ely Post Office accept?
Ely Post Office accepts American Express, Android Pay, Apple Pay, cash, Maestro, MasterCard, and Visa.
Can I withdraw cash at Ely Post Office and are there any fees?
You can withdraw cash at Ely Post Office, but withdrawal limits depend on your bank account. No charges are applied by the Post Office, though your bank may charge fees. Please check with your bank for details.
How do I deposit a cheque at Ely Post Office?
To deposit a cheque, bring the cheque, a completed deposit slip from your bank if required, and a cheque deposit envelope for your bank to the branch. Hand over the sealed envelope to the Post Office to receive a receipt.
What is the Change Giving service at Ely Post Office?
The Change Giving service allows business banking customers to exchange cash for coins. You can use this service at Ely Post Office if your bank offers it and you are registered.
Does Ely Post Office offer in-store pickup services?
Yes, Ely Post Office provides in-store pickup services.
Which nearby places of interest can I visit after visiting Ely Post Office?
After visiting Ely Post Office, you might enjoy checking out Ely Cathedral Conference Centre for events or visit the River Ouse for a walk in the park.
Are there any good dining options near Ely Post Office?
Yes, nearby dining options include Eat Thai Restaurant, Dominique's (a Thai restaurant), Minster Tavern Ely (offering British and European cuisine), and Budweiser pub and restaurant.
Where can I find financial services near Ely Post Office?
Nearby financial services include Western Union for money transfers and Lloyds Bank for banking needs.
What other services are available near Ely Post Office?
Nearby services include Ely Print Centre for printing and packing, Chic Face & Body Clinic for beauty treatments, and Jon Holland Driving for driving lessons.
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