Grafton Post Office is your one-stop shop for mail and parcels, travel money, identity services and banking. We offer multi-carrier parcel and mail services with Evri, DPD and Royal Mail. In branch you'll also find bill payments and top-ups, document certification and identity verification, banking and financial services, money transfer services and travel insurance.
Guaranteed delivery by 9am
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £50 compensation included for delivery by 9am
Optional consequential loss cover up to £10,000
Guaranteed delivery by 1pm
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £750 compensation included for delivery by 1pm
Optional consequential loss cover up to £10,000
Track & Trace – follow your item from sending to receiving
Includes loss or damage cover up to £200
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to £150
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
25% refund if your item isn’t delivered on time
Capture photo on delivery and available to see on request
Drop off your pre-paid DPD parcel or return at this branch. Max 20kg
📦DPD Click & Collect
Collect items ordered online and delivered by DPD from this branch
Reviews
3.7
130 reviews
5 stars
77
4 stars
10
3 stars
2
2 stars
7
1 star
34
AH
Archie Hall
Jun 9, 2026
5.0
Got every parcel I need. Was in and out in 5 minutes. The lady on the desk was friendly and it felt like a close family environment. They had chocolates for sale so decided to treat myself. 10/10 much better than the one in the centre.
LW
Lee Williams
May 28, 2026
5.0
Nothing is too much trouble for this lady, always happy and smiling and friendly even in this heat. The best post office I have ever used. I use this daily and would highly recommend to anyone
GG
Giulietta
May 27, 2026
5.0
I've been coming to this post office for many years, and I always appreciate the efficient service and friendly chat. Not only are my postal needs met here, it has a community feel. I go out of my way to come to this post office, rather than a more impersonal one. Thank you to Chrissy and everyone else who keeps this lovely post office going.
JJ
Jean
May 27, 2026
1.0
I’ve been to Grafton Post Office twice only for emergencies because I normally use another post office, and now I remember why. The place is tiny, with packages piled everywhere, making it feel very disorganized. The staff were rude and unhelpful, especially one lady who was honestly horrible to deal with. Really unpleasant experience both times. Sorry, but this place seriously needs better customer service.
AT
Aidan Tolhurst
Apr 29, 2026
5.0
Very cozy post office. Headed here to pick up an Evri parcel and staff were friendly and chatty - very normal conversations. Parcel was delivered efficiently. Not much more to ask for!
Frequently Asked Questions About Grafton Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of Grafton Post Office?
Grafton Post Office is open Monday to Friday from 9:00 AM to 5:30 PM, and on Saturdays from 9:00 AM to 1:00 PM. It is closed on Sundays.
What cash withdrawal options are available at Grafton Post Office?
You can withdraw cash at the Post Office counter, subject to your bank's withdrawal limits. There are no Post Office charges, but your bank might charge fees. It is best to check with your bank directly.
Can I deposit a cheque at Grafton Post Office?
Yes, you can deposit a cheque by bringing the cheque, a completed deposit slip from your bank (if applicable), and a cheque deposit envelope to the branch. The staff will provide a receipt for your deposit.
Does Grafton Post Office offer in-store pickup services?
Yes, Grafton Post Office offers in-store pickup services for your convenience.
Which payment methods are accepted at Grafton Post Office?
Payment options include American Express, Android Pay, Apple Pay, cash, Maestro, MasterCard, and Visa.
What services does Grafton Post Office provide?
The Post Office offers financial services such as savings, insurance, loans, mortgages, credit cards; government services; telephony; foreign currency exchange; travel insurance; mail services; and a large fee-free cash withdrawal network.
Are there nearby shops where I can go after visiting Grafton Post Office?
Yes, nearby shops include Clarks for shoes and luggage, and Debenhams department store for a variety of retail options, perfect for shopping after your visit.
Where can I find nearby beauty and hair services close to Grafton Post Office?
Nearby options include Diane Hair International, Kelly at gouldbarbers Newmarket road, The White Room Beauty Lounge, Connections, and Head Office for hair salon and beauty spa services.
Are there fitness centers close to Grafton Post Office?
Yes, you can visit PureGym Cambridge Grafton Centre, Pilates for Movement, or Let's Move Pilates, all located nearby for your fitness and wellness needs.
What accommodation options are near Grafton Post Office?
Cozy Stays hotel is located nearby, offering convenient accommodation if you are visiting the area or need a place to stay.
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