Grafton Post Office is your one-stop shop for mail and parcels, travel money, identity services and banking. We offer multi-carrier parcel and mail services with Evri, DPD and Royal Mail. In branch you'll also find bill payments and top-ups, document certification and identity verification, banking and financial services, money transfer services and travel insurance.
Guaranteed delivery by 9am
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to ÂŁ50 compensation included for delivery by 9am
Optional consequential loss cover up to ÂŁ10,000
Guaranteed delivery by 1pm
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to ÂŁ750 compensation included for delivery by 1pm
Optional consequential loss cover up to ÂŁ10,000
Track & Trace – follow your item from sending to receiving
Includes loss or damage cover up to ÂŁ200
Option to buy additional cover up to ÂŁ2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to ÂŁ150
Option to buy additional cover up to ÂŁ2,500
Send individual parcels up to 30kg
25% refund if your item isn’t delivered on time
Capture photo on delivery and available to see on request
Drop off your pre-paid DPD parcel or return at this branch. Max 20kg
📦DPD Click & Collect
Collect items ordered online and delivered by DPD from this branch
Reviews
3.6
138 reviews
5 stars
81
4 stars
10
3 stars2
2 stars
7
1 star
38
ME
Mike E
6 days ago
5.0
Helped me so much with my driving licence Christine I really appreciate it! Thank you C:
TF
Tom Fitz94
Sep 23, 2026
5.0
Chrisy lovely lady extremely help for has mad my day she needs a promotion
MJ
Mark Jones
Sep 15, 2026
5.0
Chrissy is a superstar! She always serves knowledgeably, efficiently, and with a smile and a laugh. We greatly appreciate her service at Grape Tree 🍇 🌲 Cambridge!
SS
Stephen S
Sep 7, 2026
1.0
This post office refuses to accept Amazon returns if their bag of returns waiting to be collected is already full. I could understand this for large parcels, but mine was a small A5 size jiffy bag that would easily have fit in.
If they are going to be so unhelpful and inflexible then I suggest they put a notice on the door when they are not accepting returns, to avoid customers having to wait in the long queue to be served.
Amazon returns have become much more of a hassle since Amazon stopped using Evri, where it was possible to drop parcels off at many more locations other than post offices. I have reported this matter to Amazon.
SR
Suzanna Ruggieri
Jul 30, 2026
5.0
A little old fashioned village post office in the city center! It's a hidden Gem. I come here and drive rather than a local post office to me in Cambridge as there is rarely any que, when there is it's quick because the staff are so friendly, helpful and efficient. Nothing is ever too much trouble . I also find it relaxing in there due to the smell I'm not sure if it's incense but it's lovely!
Frequently Asked Questions About Grafton Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of Grafton Post Office?
Grafton Post Office is open Monday to Friday from 9:00 AM to 5:30 PM, and on Saturdays from 9:00 AM to 1:00 PM. It is closed on Sundays.
What cash withdrawal options are available at Grafton Post Office?
You can withdraw cash at the Post Office counter, subject to your bank's withdrawal limits. There are no Post Office charges, but your bank might charge fees. It is best to check with your bank directly.
Can I deposit a cheque at Grafton Post Office?
Yes, you can deposit a cheque by bringing the cheque, a completed deposit slip from your bank (if applicable), and a cheque deposit envelope to the branch. The staff will provide a receipt for your deposit.
Does Grafton Post Office offer in-store pickup services?
Yes, Grafton Post Office offers in-store pickup services for your convenience.
Which payment methods are accepted at Grafton Post Office?
Payment options include American Express, Android Pay, Apple Pay, cash, Maestro, MasterCard, and Visa.
What services does Grafton Post Office provide?
The Post Office offers financial services such as savings, insurance, loans, mortgages, credit cards; government services; telephony; foreign currency exchange; travel insurance; mail services; and a large fee-free cash withdrawal network.
Are there nearby shops where I can go after visiting Grafton Post Office?
Yes, nearby shops include Clarks for shoes and luggage, and Debenhams department store for a variety of retail options, perfect for shopping after your visit.
Where can I find nearby beauty and hair services close to Grafton Post Office?
Nearby options include Diane Hair International, Kelly at gouldbarbers Newmarket road, The White Room Beauty Lounge, Connections, and Head Office for hair salon and beauty spa services.
Are there fitness centers close to Grafton Post Office?
Yes, you can visit PureGym Cambridge Grafton Centre, Pilates for Movement, or Let's Move Pilates, all located nearby for your fitness and wellness needs.
What accommodation options are near Grafton Post Office?
Cozy Stays hotel is located nearby, offering convenient accommodation if you are visiting the area or need a place to stay.
Brand Certified Facts from Grafton Post Office
This information is certified by Grafton Post Office and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 04, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: