Send a letter from £1.25 and a small parcel from £4.19
Brand Certified
Four Oaks Post Office
4.5(120 reviews)
Certified by Four Oaks Post Office • Jun 14, 2026
Business Details
340 Lichfield Road, Sutton Coldfield, BIR
B74 4BH, United Kingdom
Certified by Four Oaks Post Office • Jun 14, 2026
+44 1213 080301
Certified by Four Oaks Post Office • Jun 14, 2026
https://www.postoffice.co.uk/branch-finder/2322013/four-oaks?campaignid=gmb~bf~2322013~google~na~05022025
Certified by Four Oaks Post Office • Jun 14, 2026
About
Certified by Four Oaks Post Office • Jun 14, 2026
Post OfficeBankBusiness Banking Services
Location
Certified by Four Oaks Post Office • Jun 14, 2026
Four Oaks Post Office
340 Lichfield Road, Sutton Coldfield, BIR
B74 4BH, United Kingdom
Hours
Certified by Four Oaks Post Office • Jun 14, 2026
Monday9:00 AM - 6:00 PM
Tuesday9:00 AM - 6:00 PM
Wednesday9:00 AM - 6:00 PM
Thursday9:00 AM - 6:00 PM
Friday9:00 AM - 6:00 PM
Saturday9:00 AM - 2:00 PM
SundayClosed
Products & Services
2 lists · 9 items
Reviews
4.5
120 reviews
5 stars
100
4 stars
4
3 stars1
2 stars1
1 star
14
- JPjonathan perry3 days ago5.0Veena at Mere Green Post office is so helpful , warm, friendly , such a great support and advice A brilliant example of a supportive business service to the community and what a Post Office used to be and can be moving forward . Thank you Jon
- RHRez HelJun 9, 20261.0★☆☆☆☆ I rarely leave negative reviews, but after two separate incidents within a single week, I feel compelled to share my experience. The main issue appears to be with the attitude and behaviour of the branch manager, who on both occasions seemed more interested in refusing service than helping customers. The first incident involved a passport photo. I had prepared a passport-compliant photo file and simply requested a print. I was refused service and told that because the photo was intended for a passport application, they would not print it. I have never encountered such a restriction elsewhere and found the explanation unreasonable. The second incident was even more concerning. I visited the branch to return a prepaid Royal Mail parcel and was informed that Royal Mail had stopped accepting prepaid return parcels through Post Office branches “a long time ago.” Suspecting this information was incorrect, I immediately visited another Post Office branch where the exact same parcel was accepted and processed without any issue. Being given incorrect information is frustrating enough, but being refused legitimate services on multiple occasions raises serious concerns about customer treatment at this branch. Unfortunately, this was not simply a misunderstanding. The overall attitude was dismissive, unhelpful and disrespectful. Customers should not have to argue for services that are clearly available elsewhere. As a result of these incidents, I have submitted a formal complaint to Post Office Customer Services and provided details of both events for investigation. I sincerely hope management review the way customers are treated at this branch, as the current approach falls well below the standard I would expect from a Post Office. ***UPDATE: Thank you for your response. Unfortunately, your reply does not address the main issues raised in my review. Regarding the passport photograph, my complaint was not about the photo services available at your branch. I had already prepared a passport-compliant photo file and simply requested a print. The question remains: why was this request refused? Regarding the postal enquiry, I was specifically informed that prepaid Royal Mail return parcels had not been accepted through Post Office branches for a long time. This information was incorrect, as I visited another Post Office branch immediately afterwards and the same prepaid Royal Mail return was accepted and processed without any issue. Your response does not explain why I was given incorrect information or why services that were clearly available elsewhere were refused at your branch. I have now submitted a formal complaint to Post Office Customer Services regarding both incidents and will await the outcome of their investigation. As you will be aware, video footage of these interactions is also available. Should Post Office Customer Services or branch management wish to review the footage, I would be happy to provide a copy so that the facts can be independently verified. My concern has never been about a single mistake. It is about repeatedly being refused legitimate services, being provided with inaccurate information, and being treated in a dismissive and disrespectful manner. I hope this matter is properly investigated so that other customers do not have similar experiences in the fut
- DDDeborahApr 17, 20265.0I use this Post Office at least 4 times a week and staff are professional, efficient and friendly every time I visit. Great service.
- AEAbagofun Events & EntertainmentJan 25, 20245.0Fabulous friendly service ALWAYS - my favourite local service
- JDJake DJan 6, 20225.0This Post Office is always clean and have kind & polite workers, there is a small selection of things to buy and the main post office. I would recommend this to others.
Frequently Asked Questions About Four Oaks Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of Four Oaks Post Office?
Four Oaks Post Office is open Monday to Friday from 09:00 to 18:00, and on Saturday from 09:00 to 14:00. It is closed on Sundays.
What payment options are available at Four Oaks Post Office?
You can pay using American Express, Android Pay, Apple Pay, cash, Maestro, Mastercard, and Visa at Four Oaks Post Office.
Can I withdraw cash at the Four Oaks Post Office?
Yes, cash withdrawals are available at the counter, subject to any limits set by your bank. There are no charges from the Post Office, but your bank may charge fees.
How can I deposit a cheque at Four Oaks Post Office?
To deposit a cheque, bring the cheque, a completed deposit slip from your bank if applicable, and a cheque deposit envelope. Hand the sealed envelope to the Post Office to get a receipt.
What is the Change Giving service offered at Four Oaks Post Office?
Business banking customers can exchange cash for coins using the Change Giving and Change Giving 'Lite' services at Four Oaks Post Office, depending on their bank's offering.
Where is Four Oaks Post Office located?
Four Oaks Post Office is located at 340 Lichfield Road, Sutton Coldfield, West Midlands, B74 4BH, United Kingdom.
Is Four Oaks Post Office open for in-store pickup services?
Yes, Four Oaks Post Office offers in-store pickup services for customers.
What nearby places can I visit after a trip to Four Oaks Post Office?
After visiting Four Oaks Post Office, you can explore nearby places such as Greenhouse Stores for gardening supplies, Banana Moon Day Nursery if you need childcare services, and Swansea Ale Hub for a meal or drink.
Where can I find currency exchange services near Four Oaks Post Office?
You can find currency exchange services at Post Office Travel Money located near Four Oaks Post Office.
Are there any banking services near Four Oaks Post Office?
Yes, nearby banking services are available at Barclays Bank - Four Oaks and Lloyds Bank in the vicinity of Four Oaks Post Office.
Brand Certified Facts from Four Oaks Post Office
This information is certified by Four Oaks Post Office and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified June 14, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website