Sparkhill Post Office is your one-stop shop for mail and parcels, travel money, identity services and banking. We offer multi-carrier parcel and mail services with Evri, DPD and Royal Mail. In branch you'll also find bill payments and top-ups, passport applications (Check & Send), document certification and identity verification, licence applications, DVLA driving licence renewals, banking and financial services, money transfer services and travel insurance.
Guaranteed delivery by 9am
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £50 compensation included for delivery by 9am
Optional consequential loss cover up to £10,000
Guaranteed delivery by 1pm
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £750 compensation included for delivery by 1pm
Optional consequential loss cover up to £10,000
Track & Trace – follow your item from sending to receiving
Includes loss or damage cover up to £200
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to £150
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
25% refund if your item isn’t delivered on time
Capture photo on delivery and available to see on request
Drop off your pre-paid DPD parcel or return at this branch. Max 20kg
📦DPD Click & Collect
Collect items ordered online and delivered by DPD from this branch
Reviews
4.0
174 reviews
5 stars
120
4 stars
10
3 stars
9
2 stars1
1 star
34
BH
Basharat Hussain
Sep 28, 2026
4.0
Less staff
ZZ
zmnali78
Sep 25, 2026
5.0
Required work done promptly
MY
M Shahbaz Yousaf
Sep 23, 2026
5.0
The guy over there was really helpful. Thanks
HA
heila Ali
Sep 11, 2026
1.0
I was trying to send one medium envelope which was £1 and the guy was asking many questions and then asked if i was interested in knowing tracking details which i was not aware of this being an extra fee. This took the price from £1 to £9.95?? Then i noticed after i paid and he said he would cancel it and make it without tracking fee which was £5.95. He gave me my £3 back in change when i paid in card and wanted the refund processed back in card. Extremely unprofessional and don’t get how it’s £6 to send one envelope with a sheet of paper in. Beware as this place is constantly looking to find extortionate ways to send your post without explaining things!!
Edit : responding because the business has now made serious allegations about my behaviour which are completely false!
I did not use abusive or threatening language towards the staff, nor did I raise my voice or threaten anyone. I am a muslim teenage girl with respect and I remained calm throughout the interaction. When I was leaving, the worker repeatedly asked me if everything was okay, and I chose not to respond. I do not believe ignoring someone constitutes abuse or threatening behaviour. The fact that the reply said male/female staff when i had only spoke to a male shows the lies.
I am also concerned by the statement that my behaviour was “reported to West Midlands Police” and is “on record, including CCTV footage”. If the business genuinely believes I committed an offence, then they can allow the appropriate authorities to deal with it. However, i will also be filing a report back for defamation as I will not accept being publicly described as abusive or threatening when I know that is not what happened.
Regarding the postage, I understand that Royal Mail has different prices for Letters and Large Letters and that the price depends on the item’s size and weight. My complaint was about the way the additional tracked service and charges were presented to me. I was initially told the postage was £1, then after being asked whether I wanted tracking, the price became £9.95. I was not aware that this would add such a significant amount.
The worker then said the order would be cancelled and that I would receive the cheaper untracked service instead. I had paid by card, but I was given £3 cash back and wanted the refund processed back to my card. Which is also consumer rights under the Consumer rights act 2015. Pls do your research
My review is based on my experience as a customer. I am entitled to explain that experience, and I would expect a business to explain its prices clearly before taking payment rather than accusing a customer of behaviour that they dispute.
Frequently Asked Questions About Sparkhill Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of Sparkhill Post Office?
Sparkhill Post Office is open Monday to Friday from 08:30 to 17:30, on Saturday from 08:30 to 16:30, and closed on Sunday.
Can I withdraw cash at Sparkhill Post Office and are there any charges?
You can withdraw cash at Sparkhill Post Office; however, the limit depends on your bank account. The Post Office does not charge for withdrawals, but your bank may. Please check with your bank for specific limits and charges.
What payment methods are accepted at Sparkhill Post Office?
Sparkhill Post Office accepts American Express, Android Pay, Apple Pay, Cash, Maestro, Mastercard, and Visa as payment options.
How do I deposit a cheque at Sparkhill Post Office?
To deposit a cheque, bring the cheque, a completed deposit slip from your bank if needed, and a cheque deposit envelope to the branch. Hand your sealed envelope to the Post Office staff and receive a receipt.
What is the Change Giving service at Sparkhill Post Office?
The Change Giving service allows business banking customers to exchange cash for coins at Sparkhill Post Office when signed up through selected banks.
Does Sparkhill Post Office offer pickup and delivery services?
Yes, Sparkhill Post Office offers in-store pickup services.
Where can I find an ATM near Sparkhill Post Office?
There are ATMs labeled 'ATM (Post Office)' and 'Atm' located near Sparkhill Post Office for convenient cash withdrawals.
Are there currency exchange services near Sparkhill Post Office?
Yes, nearby currency exchange services include Photo-Me and Post Office Travel Money, ideal for exchanging cash before or after visiting Sparkhill Post Office.
What shopping options are available near Sparkhill Post Office?
Nearby shopping options include Alneeq's Designer Boutique, IBT Fashion LTD, Mahham Collection Ltd, N.K Designer, and Zoha, offering clothing, fashion, and furniture stores.
What other services are available around Sparkhill Post Office that might be useful for visitors?
Visitors can access services such as Eyemax Opticians for eye care, Shah Pharmacy Ltd for medical supplies, and Evri ParcelShop for courier and delivery services near Sparkhill Post Office.
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