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Sparkhill Post Office

4.0
(174 reviews)

Business Details

468 Stratford Road, Birmingham, BIR
B11 4AE, United Kingdom
+44 1217 738845

About

Post OfficeBankBusiness Banking Services
Sparkhill Post Office is your one-stop shop for mail and parcels, travel money, identity services and banking. We offer multi-carrier parcel and mail services with Evri, DPD and Royal Mail. In branch you'll also find bill payments and top-ups, passport applications (Check & Send), document certification and identity verification, licence applications, DVLA driving licence renewals, banking and financial services, money transfer services and travel insurance.

Location

Sparkhill Post Office
468 Stratford Road, Birmingham, BIR
B11 4AE, United Kingdom

Hours

Monday8:30 AM - 5:30 PM
Tuesday8:30 AM - 5:30 PM
Wednesday8:30 AM - 5:30 PM
Thursday8:30 AM - 5:30 PM
Friday8:30 AM - 5:30 PM
Saturday8:30 AM - 4:30 PM
SundayClosed

Products & Services

2 lists · 9 items

Royal Mail

7 items

📦Royal Mail UK 2nd class delivery
Send a letter from 75p and a small parcel from £3.49

Guaranteed delivery by 9am Track & Trace – follow your item from sending to receiving Signature on delivery – check it online after 10 minutes Guaranteed Saturday delivery for an additional fee Refund if your item isn’t there on time Up to £50 compensation included for delivery by 9am Optional consequential loss cover up to £10,000

Guaranteed delivery by 1pm Track & Trace – follow your item from sending to receiving Signature on delivery – check it online after 10 minutes Guaranteed Saturday delivery for an additional fee Refund if your item isn’t there on time Up to £750 compensation included for delivery by 1pm Optional consequential loss cover up to £10,000

Track & Trace – follow your item from sending to receiving Includes loss or damage cover up to £200 Option to buy additional cover up to £2,500 Send individual parcels up to 30kg 100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24 Capture photo on delivery and available to see on request

DPD

2 items

Drop off your pre-paid DPD parcel or return at this branch. Max 20kg

📦DPD Click & Collect

Collect items ordered online and delivered by DPD from this branch

Reviews

4.0
174 reviews
5 stars
120
4 stars
10
3 stars
9
2 stars
1
1 star
34
  • BH
    Basharat Hussain
    Sep 28, 2026
    4.0
    Less staff
  • ZZ
    zmnali78
    Sep 25, 2026
    5.0
    Required work done promptly
  • MY
    M Shahbaz Yousaf
    Sep 23, 2026
    5.0
    The guy over there was really helpful. Thanks
  • HA
    heila Ali
    Sep 11, 2026
    1.0
    I was trying to send one medium envelope which was £1 and the guy was asking many questions and then asked if i was interested in knowing tracking details which i was not aware of this being an extra fee. This took the price from £1 to £9.95?? Then i noticed after i paid and he said he would cancel it and make it without tracking fee which was £5.95. He gave me my £3 back in change when i paid in card and wanted the refund processed back in card. Extremely unprofessional and don’t get how it’s £6 to send one envelope with a sheet of paper in. Beware as this place is constantly looking to find extortionate ways to send your post without explaining things!! Edit : responding because the business has now made serious allegations about my behaviour which are completely false! I did not use abusive or threatening language towards the staff, nor did I raise my voice or threaten anyone. I am a muslim teenage girl with respect and I remained calm throughout the interaction. When I was leaving, the worker repeatedly asked me if everything was okay, and I chose not to respond. I do not believe ignoring someone constitutes abuse or threatening behaviour. The fact that the reply said male/female staff when i had only spoke to a male shows the lies. I am also concerned by the statement that my behaviour was “reported to West Midlands Police” and is “on record, including CCTV footage”. If the business genuinely believes I committed an offence, then they can allow the appropriate authorities to deal with it. However, i will also be filing a report back for defamation as I will not accept being publicly described as abusive or threatening when I know that is not what happened. Regarding the postage, I understand that Royal Mail has different prices for Letters and Large Letters and that the price depends on the item’s size and weight. My complaint was about the way the additional tracked service and charges were presented to me. I was initially told the postage was £1, then after being asked whether I wanted tracking, the price became £9.95. I was not aware that this would add such a significant amount. The worker then said the order would be cancelled and that I would receive the cheaper untracked service instead. I had paid by card, but I was given £3 cash back and wanted the refund processed back to my card. Which is also consumer rights under the Consumer rights act 2015. Pls do your research My review is based on my experience as a customer. I am entitled to explain that experience, and I would expect a business to explain its prices clearly before taking payment rather than accusing a customer of behaviour that they dispute.
  • MM
    mostafa miah
    Sep 10, 2026
    2.0
    Rubbish service

Frequently Asked Questions About Sparkhill Post Office

How much cash can I withdraw at a Post Office counter?

The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.

Do I get charged for making cash withdrawals at Post Office?

No charges are taken at the counter however some banks may charge. For details, please check directly with your own bank.

Brand Certified Facts from Sparkhill Post Office

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Certified October 04, 2026Yext Knowledge Graph
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