Soho Road Post Office is your one-stop shop for mail and parcels, travel money, identity services and banking. We offer multi-carrier parcel and mail services with Evri, DPD and Royal Mail. In branch you'll also find bill payments and top-ups, passport applications (Check & Send), document certification and identity verification, licence applications, DVLA driving licence renewals, banking and financial services, money transfer services and travel insurance.
Guaranteed delivery by 9am
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £50 compensation included for delivery by 9am
Optional consequential loss cover up to £10,000
Guaranteed delivery by 1pm
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £750 compensation included for delivery by 1pm
Optional consequential loss cover up to £10,000
Track & Trace – follow your item from sending to receiving
Includes loss or damage cover up to £200
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to £150
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
25% refund if your item isn’t delivered on time
Capture photo on delivery and available to see on request
Drop off your pre-paid DPD parcel or return at this branch. Max 20kg
📦DPD Click & Collect
Collect items ordered online and delivered by DPD from this branch
Reviews
3.1
85 reviews
5 stars
39
4 stars
4
3 stars
4
2 stars
4
1 star
34
EO
Emmanuella Okafor
Apr 8, 2026
1.0
Very poor service. My item worth £400 missing from them
DD
Dinah
Mar 20, 2026
1.0
Terrible service. Rude dishonest staff, as mentioned. Staff treat customers like suspected thief's. Being in Handsworth doesn't make us less human. This place really should be closed as they're ruining the reputation of the Post Office. Avoid and go to another post office.
TB
Taneisha Brown
Feb 19, 2026
1.0
Member of staff is racistand the manager said it's okay.
MN
majlinda ndoci
Feb 12, 2026
5.0
Perfect
KK
Kazi
Jan 1, 2026
4.0
What you would expect from any other post office. Has a photo booth for passport photos. Quite pricey at £10 for 4 photos but this may be the standard price now.
Frequently Asked Questions About Soho Road Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of Soho Road Post Office?
Soho Road Post Office is open Monday to Friday from 9:00 AM to 6:00 PM, and on Saturdays from 9:00 AM to 3:00 PM. It is closed on Sundays.
Can I withdraw cash at Soho Road Post Office, and are there any charges?
You can withdraw cash at the Post Office counter depending on your bank's withdrawal limits. The Post Office does not charge for cash withdrawals, but your bank may apply fees. Please check with your bank for details.
How do I deposit a cheque at Soho Road Post Office?
To deposit a cheque, bring the cheque, a completed deposit slip from your bank if needed, and a cheque deposit envelope. Hand the sealed envelope to the Post Office staff to receive a receipt.
Does Soho Road Post Office offer any business services like Change Giving?
Yes, business banking customers can use the Change Giving and Change Giving “Lite” services to exchange cash for coins at Soho Road Post Office with selected banks.
What payment options are accepted at Soho Road Post Office?
Soho Road Post Office accepts American Express, Android Pay, Apple Pay, cash, Maestro, Mastercard, and Visa payments.
What services are available for pickup and delivery at Soho Road Post Office?
Soho Road Post Office offers in-store pickup services for packages and mail.
Where can I exchange currency near Soho Road Post Office?
You can visit Post Office Travel Money nearby for currency exchange services before or after visiting Soho Road Post Office.
Are there any convenient shopping options close to Soho Road Post Office?
Yes, nearby shopping destinations include Nehas Boutique for fashion items and Elanki for men's clothing, making it convenient to shop around your postal visit.
What are some food and dining options around Soho Road Post Office?
Near Soho Road Post Office, you can find Greggs bakery and Barfia Birmingham restaurant offering a variety of food choices for a quick bite or meal.
How can nearby services like YPS courier and Evri ParcelShop complement my visit to Soho Road Post Office?
YPS courier and Evri ParcelShop provide additional shipping and delivery options close to Soho Road Post Office, allowing you to handle various mailing and parcel services conveniently in one area.
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