Send a letter from £1.25 and a small parcel from £4.19
Brand Certified
Newtown Post office
4.3(33 reviews)
Certified by Newtown Post office • Oct 04, 2026
Business Details
15 Newtown Shopping Centre, Birmingham, BIR
B19 2SA, United Kingdom
Certified by Newtown Post office • Oct 04, 2026
+44 3457 223344
Certified by Newtown Post office • Oct 04, 2026
https://www.postoffice.co.uk/branch-finder/1592017/newtown?campaignid=gmb~bf~1592017~google~na~05022025
Certified by Newtown Post office • Oct 04, 2026
About
Certified by Newtown Post office • Oct 04, 2026
Post OfficeBankBusiness Banking Services
Newtown Post office is your one-stop shop for mail and parcels, travel money, identity services and banking. We offer multi-carrier parcel and mail services with Evri, DPD and Royal Mail. In branch you'll also find bill payments and top-ups, document certification and identity verification, banking and financial services, money transfer services and travel insurance.
Location
Certified by Newtown Post office • Oct 04, 2026
Newtown Post office
15 Newtown Shopping Centre, Birmingham, BIR
B19 2SA, United Kingdom
Hours
Certified by Newtown Post office • Oct 04, 2026
Monday8:30 AM - 5:30 PM
Tuesday8:30 AM - 5:30 PM
Wednesday8:30 AM - 5:30 PM
Thursday8:30 AM - 5:30 PM
Friday8:30 AM - 5:30 PM
Saturday9:00 AM - 5:00 PM
SundayClosed
Products & Services
2 lists · 9 items
Reviews
4.3
33 reviews
5 stars
24
4 stars
2
3 stars
3
2 stars0
1 star
4
- OKomid kurd6 days ago1.0Absolutely terrible experience. The staff were extremely rude, disrespectful and completely unprofessional. I have rarely experienced such poor customer service. The way customers are treated here is unacceptable. There was no basic respect, courtesy or willingness to help. I would strongly advise people to think twice before using this Post Office. Based on my experience, I would not recommend this place to anyone and I certainly will not be using it again. There are plenty of other places where customers can be treated with basic respect and professionalism. Absolutely terrible
- DADaanyaal AliJun 3, 20261.0I was only two minutes late for closing, I understand closing times but they didn’t even try to help me out I was in urgent need for the parcel that I had ordered but they couldn’t care less at the back desk
- RCRay Doyle CI5May 5, 20264.0All good friendly staff 👍🏼
- TATahir AliApr 25, 20265.0The staff here are wonderful, always going out their way to sort out my packages, have been coming here 15+ years and never had any issues! :)
- LLLongfootMar 19, 20255.0My local Post office is the best. Very pleasant and quite helpful in any situations. Big shout out to Michelle who knows you by name and always greet you with a warm smile. Thanks for been there for us. Really appreciate your support and effort to our Community.
Frequently Asked Questions About Newtown Post office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of Newtown Post Office?
Newtown Post Office is open Monday to Friday from 8:30 AM to 5:30 PM, Saturday from 9:00 AM to 5:00 PM, and closed on Sundays.
What payment options does Newtown Post Office accept?
Newtown Post Office accepts American Express, Android Pay, Apple Pay, Cash, Maestro, MasterCard, and Visa.
Can I pick up my orders in-store at Newtown Post Office?
Yes, Newtown Post Office offers in-store pickup services.
How can I withdraw cash at Newtown Post Office?
You can withdraw cash at the counter subject to your bank's withdrawal limits. Check with your bank for specific amounts.
Are there any fees for making cash withdrawals at Newtown Post Office?
No, the Post Office does not charge for cash withdrawals; however, some banks may apply their own charges. Please check with your bank.
How do I deposit a cheque at Newtown Post Office?
Bring your cheque, a completed deposit slip from your bank, and a cheque deposit envelope to the branch. Hand over the sealed envelope to receive a receipt.
What is the Change Giving service at Newtown Post Office?
It allows business banking customers to exchange cash for coins. Your bank must offer this service and you need to be signed up to use it at your nominated branch.
What nearby places can I visit near Newtown Post Office for additional services?
Nearby you can find the ATM (Post Office) for cash withdrawals, Post Office Travel Money for currency exchange, and Western Union for financial services.
Are there shopping options near Newtown Post Office?
Yes, Newtown Shopping Centre, Super Bargains, British Red Cross shops, ALDI, and Farmfoods are all nearby for various shopping needs.
Can I grab food nearby when visiting Newtown Post Office?
Yes, Greggs bakery, Cocoa’s Cupcakes restaurant, and Farmfoods grocery store are nearby where you can enjoy food and refreshments.
Brand Certified Facts from Newtown Post office
This information is certified by Newtown Post office and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 04, 2026Yext Knowledge Graph
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