How do I deposit a cheque at Post Office?

To deposit a cheque, you’ll need to bring the following to your nearest branch: *The cheque *A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches *A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches) Please do not enclose cash. Full instructions can be found on the cheque deposit envelope. Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.

Why did my Post Office refuse to issue change?

If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch. You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up. If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request. To get more information about your bank’s services and Change Giving, contact them directly.

What is the Post Office Change Giving service?

If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.

Glebe Farm Post Office | Birmingham, City of Birmingham

📦Royal Mail UK 1st class delivery

Send a letter from £1.25 and a small parcel from £4.19

📦Royal Mail UK 2nd class delivery

Send a letter from 75p and a small parcel from £3.49

📦Royal Mail Special Delivery Guaranteed by 9am

Guaranteed delivery by 9am Track & Trace – follow your item from sending to receiving Signature on delivery – check it online after 10 minutes Guaranteed Saturday delivery for an additional fee Refund if your item isn’t there on time Up to £50 compensation included for delivery by 9am Optional consequential loss cover up to £10,000

📦Royal Mail Special Delivery Guaranteed by 1pm

Guaranteed delivery by 1pm Track & Trace – follow your item from sending to receiving Signature on delivery – check it online after 10 minutes Guaranteed Saturday delivery for an additional fee Refund if your item isn’t there on time Up to £750 compensation included for delivery by 1pm Optional consequential loss cover up to £10,000

📦Parcelforce next day UK delivery

From £12.45

Track & Trace – follow your item from sending to receiving Includes loss or damage cover up to £200 Option to buy additional cover up to £2,500 Send individual parcels up to 30kg 100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24 Capture photo on delivery and available to see on request

📦UK 2 day delivery - Parcelforce Worldwide express48 and express48large

From £11.95

Track the full delivery journey of your item Includes loss or damage cover up to £150 Option to buy additional cover up to £2,500 Send individual parcels up to 30kg 25% refund if your item isn’t delivered on time Capture photo on delivery and available to see on request

📦Royal Mail & Parcelforce Worldwide international services

Reviews

2.6

74 reviews

5 stars

4 stars

3 stars

2 stars

1 star

Loreeen Smith

Jul 28, 2026

5.0

I had a great experience and wanted to leave a review to recognise the excellent customer service I received. The staff member was incredibly polite, friendly, and welcoming from the moment I arrived. She was patient, professional, and happy to help with everything I needed, making the whole experience smooth a and would recommend this place to anyone

Miss Fraser

Jul 28, 2026

1.0

The lady behind the counter was one of the rudest members of staff I have ever encountered. There was no greeting or basic courtesy from the moment I approached the counter. Instead, she spoke to me in a very abrupt and dismissive manner. I have never been spoken to like that by a customer service employee before. She shouted at me to put my parcel on a shelf behind me rather than taking it from me. The shelf was in a publicly accessible area and did not seem secure, which left me concerned about the safety of my parcel. Since dropping it off, I have received no tracking updates, and it is still showing as being at the Post Office. While I appreciate delays can happen, my overall experience was made much worse by the poor customer service I received. I believe this member of staff requires further customer service training, as her behaviour was completely unacceptable and fell well below the standard I would expect from the Post Office.

A Hanif

Apr 9, 2026

5.0

After the new ownership, the post office is back on the map. I'm so happy that the back office counters have reopened, it reminds me of my teenage years when I used to post letters and parcels. The previous owner was very rude and miserable. These new owners have given the post office a face lift it is a bustling place with shelves full of goods unlike the dreary drab items left on shelves previously by the old owners.

Insha Nadeem

Dec 9, 2025

2.0

Yes the post office has had a glow up, but that moody woman behind the counter has ZERO customer service skills. You cant be serving hundreds of customers a day without dropping a smile and yalking in a rude tone! I'v been around 5 times and every single time, she has a face on as if shes sitting in the sewers and theres a bad smell. Never will i be going there again after she was so rude to me. I asked her nicely if i could send 2 parcels in 1 as it is going to the same place and my local post office does it.. assuming all royal mail services should be the same nationwide? She replied in a rude manner with 'WELL GO TO THERE THEN' ..honestly, it wouldnt have bothered me, but her facial expression and tone pushed me to give this bad review. What a let down as a representative of Royal Mail!

Frequently Asked Questions About Glebe Farm Post Office

How much cash can I withdraw at a Post Office counter?

The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.

Do I get charged for making cash withdrawals at Post Office?

No charges are taken at the counter however some banks may charge. For details, please check directly with your own bank.

Brand Certified Facts from Glebe Farm Post Office

This information is certified by Glebe Farm Post Office and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources

Certified August 16, 2026Yext Knowledge Graph

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